Specialist Debt Advisor

HARRIS HILL; City Of London; Hybrid; GBP 38,000; Full time

Job summary

A community charity in North West London is seeking a Specialist Debt Adviser for a 12-month fixed-term contract, with the potential for permanency. The role involves delivering FCA-regulated debt advice, managing a varied caseload, and conducting face-to-face client appointments. Ideal candidates will be accredited advisers focused on maximizing income and negotiating with creditors. This position offers professional supervision and a supportive team environment.

Qualifications

• Accredited adviser with experience in delivering FCA-regulated debt advice.
• Ability to manage a varied caseload and conduct face-to-face appointments.
• Strong negotiation skills to advocate for clients with creditors.

Responsibilities

• Deliver regulated debt advice as per FCA standards.
• Manage caseload and conduct weekly appointments.
• Prepare financial statements and negotiate repayment plans.

Skills

Regulated debt advice

Client advocacy

Financial negotiation

Job description

Specialist Debt Adviser £38,000 • 12-month FTC (potential to become permanent) • 35 hours • Hybrid (3 days on-site in NW London) Start : ASAP

I’m partnering with a well‑established community charity in North West London to recruit a Specialist Debt Adviser for an impactful, resident‑focused project. This is a brilliant opportunity for an accredited adviser who wants to deliver high‑quality, FCA‑regulated debt advice as part of a supportive, community‑centred team.

Working on‑site three days a week, you’ll provide comprehensive casework support to local residents — helping people stabilise their financial situation, maximise income, negotiate with creditors and access the wider wellbeing, training and support services available through the charity and its partners.

You’ll be employed on a fixed‑term contract with the potential to become permanent (subject to funding), and will benefit from dedicated professional supervision from a specialist debt‑advice organisation.

The role As the Specialist Debt Adviser, you will :

• Deliver full, regulated debt advice in line with FCA standards and the Debt Advice Quality Framework
• Manage a varied and ongoing caseload, conducting weekly face‑to‑face appointments
• Prepare detailed financial statements, negotiate repayment plans and advocate for clients
• Support income maximisation (b...