Spanish speaking Customer Service Associate

French Selection UK; Newport; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A leading recruitment agency is seeking a Spanish speaking Customer Service Associate in Newport. The role involves answering customer enquiries, processing orders, and providing technical support. Fluency in Spanish is essential, and previous customer service experience is desired. This position offers a hybrid work model with 3 days in the office and 2 days at home, with a salary of up to £26,000.

Qualifications

• Fluency in Spanish is essential for this role.
• Previous experience in customer service or administration is desired.
• Must possess excellent organizational skills.

Responsibilities

• Answer customer enquiries via telephone and email in a timely manner.
• Process orders and arrange deliveries.
• Provide technical support and assist with troubleshooting.

Skills

Fluent in Spanish (written and spoken)

Excellent communication skills

Organisational skills

Strong attention to detail

IT literate

Tools

SAP

Job description

Overview

Spanish speaking Customer Service Associate – Newport

Company Profile

An internationally renowned provider of electronic devices

Responsibilities

• Answer all customer enquiries via telephone and email in a timely manner
• Order processing and arranging deliveries
• Provide technical support and assist with troubleshooting
• Process invoices and take payment details
• Support the team with any administration duties as necessary

Role Details

Location: Newport – hybrid (3 days in the office and 2 days at home)

Salary: Up to £26,000 depending on experience

Ref: 5492S

Candidate's Profile

• Fluent in Spanish (written and spoken) – Essential
• Previous customer service or admin experience – Desired
• Excellent communication and organisational skills
• Strong attention to detail
• IT literate (ideally SAP)