Spa Therapist

Andrew Brownsword hotels; Bath; On-site; GBP 20,000 - 24,000; Full time

Job summary

A well-regarded hotel group in Bath is seeking a qualified Spa Therapist to deliver high-quality treatments and maintain a welcoming environment for guests. The role includes providing facials, massages, and personal advice on spa products. Candidates must hold NVQ Level 2 and 3 in Beauty Therapy, be flexible to work on a rota, and demonstrate strong attention to detail. This role offers a competitive monthly service charge, commission on retail sales, and various benefits including discounts and meals provided while on duty.

Benefits

Free meals provided while on duty

Access to Perkbox benefits

25% discount on food and beverage

£50 Bed & Breakfast staff rate

Employee Assistance Programme

Structured training and development

Career progression opportunities

Qualifications

• NVQ Level 2 and 3 Beauty Therapy or equivalent is required.
• Reliable and professional in guest interactions.
• Ability to work flexible hours on a rota basis.

Responsibilities

• Deliver a range of spa treatments including facials and massages.
• Advise on L’Occitane products for guests.
• Maintain spa cleanliness and presentation standards.
• Prepare treatment rooms and manage timings effectively.
• Support spa reception and hotel team.

Skills

Guest-focused service

Attention to detail

Flexibility

Team collaboration

Education

NVQ Level 2 and Level 3 Beauty Therapy

Job description

Role

The Garden Spa is the only Spa in the UK and Ireland topartner with L’Occitane, offering guests a truly distinctive spa experience.

As a Spa Therapist, you will play an important role in delivering high-quality treatments and maintaining the calm, welcoming environment our guests expect. You will ensure each guest enjoys a relaxing and professional spa experience from arrival to departure.

Key responsibilities include:

• Delivering a range of treatments including facials, massages, body treatments, manicures and pedicures.
• Advising guests on appropriate spa and retail products from our L’Occitane range.
• Maintaining cleanliness and presentation standards across all spa and pool areas.
• Preparing treatment rooms to a consistently high standard, including sanitising equipment and replenishing supplies.
• Managing treatment timings effectively to ensure smooth guest flow and punctual appointments.
• Supporting opening and closing procedures within the spa.
• Supporting the spa reception team when required.
• Working collaboratively with the wider hotel team to uphold service standards.

About You

• Qualified to NVQ Level 2 and Level 3 Beauty Therapy (or equivalent).
• Professional, reliable and guest-focused.
• Comfortable working flexibly within a rota system. We typically follow a rolling 2 weekly rota that allows 1 weekend in and 1 weekend off, alternating.
• A team player with strong attention to detail.

Pay

• Monthly service charge, shared fairly across the hotel
• Typically around £160 per month (approximately £2,000 per year) for full-time employees, in addition to base pay.
• 10% commission on retail.

Additional Benefits

• Free meals provided while on duty.
• Access to Perkbox for retail, wellbeing and lifestyle benefits.
• 25% discount on food and beverage across Brownsword Hotels.
• £50 Bed & Breakfast staff rate across the group, with additional friends and family rates.
• Confidential Employee Assistance Programme.
• Structured training and development pathways.
• Genuine career progression opportunities within the group.
• Long-service recognition and milestone awards.

About Brownsword Hotels

Brownsword Hotels is a collection of distinctive hotels located in exceptional settings across the UK. Each property has its own character, united by a shared commitment to quality, care and attention to detail. We believe in creating welcoming environments for both our guests and our teams.

How to Apply

To find out more or to apply, you can:

Send a WhatsApp message with “FAMILYFIRST” to [phone]
or apply via the standard application process.

If you are a qualified Spa Therapist looking to join a well-regarded hotel group with strong values and long-term opportunities, we would be pleased to hear from you.