Spa Receptionist — Elevate Guest Wellbeing & Service

THE PIG Hotel | B Corp; Cirencester; On-site; GBP 13,000; Full time

Job summary

A leading hospitality provider in the United Kingdom is seeking a Spa Receptionist to ensure guests feel welcomed and comfortable. Responsibilities include assisting with bookings and supporting Therapists with necessary materials, all while maintaining high standards of cleanliness. The role offers perks such as staff stays, discounts, and access to wellness services. Ideal candidates will have an eye for detail and excellent customer service skills, contributing to a memorable guest experience.

Benefits

Staff stays – free B&B

35% discount on food, beverages & treatments

Meals on duty

Annual holiday increase (up to 33 days)

Take home goods – cost price

Free access to on-demand GP, Physiotherapy, and counselling services

A range of learning & development courses

Anniversary vouchers – dinner with wine for 2

Qualifications

• Experience in a customer-facing role is advantageous.
• Ability to maintain cleanliness and high standards.
• Strong interpersonal skills to ensure guest satisfaction.

Responsibilities

• Welcome and inform guests about their booking.
• Assist Therapists with towels and materials.
• Maintain cleanliness and high standards throughout.

Skills

Eye for detail

Customer service

Discretion

Job description

A leading hospitality provider in the United Kingdom is seeking a Spa Receptionist to ensure guests feel welcomed and comfortable. Responsibilities include assisting with bookings and supporting Therapists with necessary materials, all while maintaining high standards of cleanliness. The role offers perks such as staff stays, discounts, and access to wellness services. Ideal candidates will have an eye for detail and excellent customer service skills, contributing to a memorable guest experience.