Spa Attendant

Exclusive Hotels and Venues; England; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A luxury hotel and spa in Surrey is seeking a Spa Attendant to maintain cleanliness and provide exceptional customer service. The ideal candidate will ensure a welcoming environment, assist guests with enquiries, and prepare spa areas. A strong attention to detail, professionalism, and comfort in a quiet setting are essential. The role offers competitive pay, discounts, and opportunities for growth within the company.

Benefits

Competitive pay

50% discount on Food & Beverage

Free meals while on duty

Free access to on-site gym

Employee Assistance Programme

Qualifications

• Strong attention to detail with pride in maintaining high standards of cleanliness.
• Calm, professional and guest‑focused approach.
• Comfortable working in a quiet, wellbeing‑focused environment.

Responsibilities

• Maintain cleanliness and presentation across spa facilities.
• Support guests with general enquiries and provide a warm, professional presence.
• Report maintenance issues or guest concerns promptly.

Skills

Attention to detail

Professional customer service

Ability to work independently

Physically able to perform manual tasks

Job description

Job Introduction

Spa Attendant – Pennyhill Park, Bagshot, Surrey

A Career in Hospitality Where Every Detail Tells a Story.

Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel and spa known for its elegance and attention to detail. Home to world‑class spa and fitness facilities, Pennyhill Park offers an environment where wellbeing, professionalism and exceptional guest experiences are at the heart of everything we do.

You will join as a Spa Attendant, playing an important role in supporting the day‑to‑day operation of our spa facilities. Your attention to detail, calm approach and pride in presentation will help ensure our guests enjoy a relaxing, clean and welcoming spa environment throughout their visit.

• Competitive pay
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to on‑site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

• Maintain cleanliness and presentation across spa facilities, including changing rooms, relaxation areas and treatment spaces
• Prepare spa areas for daily operation, ensuring towels, robes and amenities are fully stocked
• Support guests with general enquiries and provide a warm, professional presence within the spa
• Assist with laundry movement, towel replenishment and stock rotation
• Ensure spa facilities are safe, tidy and ready for guest use at all times
• Report maintenance issues, hazards or guest concerns promptly
• Follow all health & safety, hygiene and operational procedures

Ｂｔ 美女な♠【Person Specification】??

• Strong attention to detail with pride in maintaining high standards of cleanliness
• Calm, professional and guest‑focused approach
• Comfortable working in a quiet, wellbeing‑focused environment
• Reliable, punctual and able to work independently and as part of a team
• Physically able to carry out manual and repetitive tasks
• Flexible approach to working hours, including weekends and early mornings or evenings

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive. As an equal opportunities employer we welcome applications from all individualsiyanın with the right to work in the UK. If you require any adjustments during the application process, please let us know.

Apply today and be part of a team that supports exceptional wellbeing and hospitality experiences.