SOS Guest Services Host- Mobile

Mitie; Mount Pleasant; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading service provider in the UK is seeking an SOS Guest Services Host to provide exceptional service across various client locations. You'll be responsible for welcoming visitors, managing check-ins, and supporting operations with precision. The ideal candidate will have 1-2 years of experience in high-end hospitality or similar fields, alongside excellent communication and adaptability skills. Join our team to enjoy a dynamic role and further develop your career in a flexible environment.

Benefits

Training and development opportunities

Variety of prestigious client sites

Flexible working environment

Qualifications

• 1-2 years in high-end hospitality or corporate workplaces is preferable.
• SIA certification is desirable.
• Immaculate grooming and professional style are a must.

Responsibilities

• Provide a warm, professional welcome to all visitors.
• Manage visitor access and special requests with precision.
• Support with meeting room setups and administrative tasks.

Skills

Exceptional communication

Adaptability

Attention to detail

Tech Savvy

How Can I Help? mindset

Tools

Microsoft Outlook

Microsoft Teams

Condeco

ProxyClick

Job description

Location: Multiple Client Sites across London zone 1-6
Contract Type: Full-time

Are you passionate about creating memorable experiences and delivering world-class service? Do you thrive in dynamic environments where adaptability and professionalism are key? If so, we want you on our team!

As a SOS Guest Services Host, you'll be the face of our Signature brand, owning the reception area and ensuring every visitor and colleague feels welcomed and valued. You'll bring a 5-star concierge approach to corporate settings, delivering service that exceeds expectations.

What You’ll Do

• Be the Host: Provide a warm, professional, and engaging welcome to all visitors and colleagues.
• Stay Mobile: Work across multiple client locations, adapting quickly to site-specific processes and supporting Guest Services wherever needed.
• Deliver Excellence: Manage visitor access, check-ins, and special requests with precision and empathy.
• Create Experiences: Offer concierge-style service, anticipate needs, and make every interaction exceptional.
• Support Operations: Assist with facilities checks, meeting room setups, AV troubleshooting, and administrative tasks.
• Ensure Safety: Communicate emergency procedures and maintain security standards.
• Collaborate: Build strong relationships across teams and contribute to a seamless OneMitie service.

What We’re Looking For

• Experience: 1-2 years in high-end hospitality, airlines, corporate workplaces, or similar.
• Skills: Exceptional communication, adaptability, attention to detail, and a “How Can I Help?” mindset.
• Tech Savvy: Comfortable with Microsoft programmes (e.g., Outlook, Teams) and visitor management tools (e.g., Condeco, ProxyClick).
• Presentation: Immaculate grooming and professional style.
• SIA certification (desirable)

Why Join Us?

• Be part of a team that values service excellence and innovation.
• Enjoy variety and flexibility working across prestigious client sites.
• Access training and development opportunities to grow your career.