Solutions Consultant (UK Project Manager)

Reward Gateway; City Of London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A global benefits and employee engagement firm is seeking a Project Manager for a maternity cover role to manage Enterprise client implementations. You will support sales, consult with clients, and create tailored solutions, working in a hybrid model. The ideal candidate possesses strong client-facing experience and excellent communication skills. This position offers a flexible holiday plan, private medical insurance, and a wellbeing allowance.

Benefits

Flexible holiday plan of up to 40 days

£400 a year Wellbeing Allowance

Private Medical Insurance

Professional development allowances

Substantial bonus payments for life events

Employee discounts across 1200+ brands

Qualifications

• Proven successful client-facing and/or project management experience.
• Proficient communication and presentation skills.
• Proven ability to plan and prioritise with good time management skills.

Responsibilities

• Project managing Enterprise level clients in the UK.
• Supporting sales as a solutions engineer.
• Creating tailored implementation plans for clients.

Skills

Client-facing experience

Project management

Communication skills

Time management

Stakeholder management

Team collaboration

Tools

Salesforce

GuideCX

Job description

Description

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.

Guided by our shared missions—‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’—we’re committed to transforming workplaces and improving people’s daily lives.

Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

Your Role in our Mission

Our mission is to make the world a better place to work and to achieve this mission we need your skills to support our Enterprise client implementation projects through the onboarding process. With your expertise and level of knowledge and experience, you will support sales, attend client face-to-face meetings and be a solutions engineer. You will consult with our clients to ensure that we are aligning their strategy to our technology and building them a world class platform.

This is a Fixed-Term Maternity Cover role.

What’s In It For Me?

A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package including:

• A flexible holiday plan of up to 40 days per year
• £400 a year Wellbeing Allowance
• Private Medical Insurance
• Allowance for professional development books, E-books, podcasts
• Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement
• Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal stakeholder relationships are part of the “RG Magic” that makes our culture thrive. Our Retail team works from our Dean Street office two days per week.

What You’ll be Doing:

• Project managing our Enterprise level clients in the UK and delivering the implementation with the support of the BG Implementation Specialist for the technical setup
• Supporting sales, acting as a solutions engineer and be able to help and advise clients
• Creating tailored implementation plans and Gantt charts to present at client meetings and sales pitches during the implementation process
• Aligning innovative strategies with our technology solutions - Providing creative and customised solutions to meet clients’ individual needs within the scope of our product’s capabilities and the solutions on the client’s contract
• Designing and delivering presentations on proposed solutions
• Ensuring all projects are delivered timeously in accordance with project timelines and service start date in our T&Cs
• Bring focus to a client’s decision-making process by communicating and evaluating solution options
• Working with Clients to determine the most appropriate implementation and launch plan
• Acting as a Client Champion during the implementation process
• Maintaining client relationships during projects
• Testing and troubleshooting final system setups on delivery and implementation/project plans for projects

Internal

• Working with the Sales and Service team to help them understand the technical details in each implementation
• Ensuring customer database (Salesforce) and GuideCX are accurate and up to date
• Developing an excellent technical knowledge of our product and its capabilities
• Maintaining and continually improving our Demo Hubs

Experience and Skills You Need in this Role:

• Proven successful client-facing and/or project management experience
• Proficient communication and presentation skills
• Proven ability to plan and prioritise with good time management skills
• Adept at building rapport and dealing confidently with stakeholders, successfully building internal and external relationships
• Proven ability to work independently whilst being team-oriented, collaborating comfortably with different teams in the business
• A willingness to invest time and energy into learning new things and developing your skills

The Interview Process:

• A screening call with a member of the Talent Acquisition Team
• First Interview with Enterprise Implementation Team Manager & Head of Implementation (BG)
• Final Interview with Enterprise Director

At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.

Be comfortable. Be you.
At Reward Gateway, we want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work.