Soft Services Manager

Veolia; Portsmouth; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading environmental services company in Portsmouth is seeking a Facilities Soft Services Manager to oversee the maintenance and cleanliness of facilities. The ideal candidate will have expertise in facilities management, contract management, and a strong understanding of financial processes. This role involves supervising staff, coordinating with contractors, and ensuring compliance with health and environmental regulations. Offers competitive salary and great benefits.

Benefits

25 days annual leave

£1000 referral bonus

Access to pension scheme

Free physiotherapy

Discounts on groceries and retailers

Ongoing training opportunities

Qualifications

• Experience in facilities soft services management and contract management.
• Knowledge of financial management and budgeting processes.
• Ability to communicate effectively with stakeholders.

Responsibilities

• Ensure maintenance and cleanliness of facilities.
• Coordinate with contractors for repairs and upgrades.
• Implement energy conservation initiatives.
• Develop cleaning protocols for a hygienic environment.
• Supervise cleaning staff and ensure compliance with standards.
• Manage contracts with external service providers.
• Develop budgets for soft services operations.

Skills

Organisational skills

Communication skills

Facilities management

Financial management

Contract management

Technical understanding of cleanroom environment

KPI management

Job description

Ready to find the right role for you?

Salary: Up to £40,000 per annum plus Veolia benefits

Hours: 40 hours per week, Mon - Fri 8.00am to 4.30pm

Location: Portsmouth Airbus, Anchorage Road, PO3 5PU

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• 25 days of annual leave plus bank holidays
• Refer an Engineer to us once you've joined and earn £1000
• Access to our people's pension scheme
• Free physiotherapy service
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing:

• Ensuring the proper maintenance, cleanliness, and upkeep of the facilities soft services, including buildings, grounds and equipment.
• Coordinating with contractors and service providers for repairs, renovation and upgrades.
• Implementing and monitoring energy conservation and sustainability initiatives.
• Developing and implementing cleaning protocols and schedules to maintain a clean and hygienic environment.
• Supervising and managing the cleaning staff, ensuring adherence to Cleanroom and contract standards and procedures.
• Ensuring the proper handling, storage, and disposal of waste materials in compliance with environmental regulations.
• Prioritise proactive health and safety management, including thorough training and clear communication, to foster a culture of safety and well-being within soft services operations.
• Collaborating with the safety team to ensure compliance with occupational health and safety regulations. Conducting risk assessments and implementing measures to mitigate potential hazards.
• Negotiating and managing contracts with external service providers, such as cleaning companies, pest control, and catering contractors.
• Evaluating vendor performance and ensuring compliance with site requirements and service level agreements.
• Developing and managing budgets for soft services operations, including labour, materials, and contracted services.
• Ensuring compliance with relevant regulations, standards, and industry best practices, such as Cleanroom environmental, and safety regulations.

What we're looking for:

• Highly organisational and professional individual with the ability to communicate to internal and external stakeholders in a clear and concise manner.
• Knowledge and experience of facilities soft services management and contract management.
• Good understanding of financial management, quoting and budgeting processes.
• Technical understanding of a manufacturing and/or cleanroom environment
• Knowledge and experience of contract KPI's and management of contractor performance.

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.