Social Care Assessor - Integrated Discharge Team - Hospital

Sanctuary Personnel; Enfield; On-site; GBP 29,000 - 35,000; Part time

Job summary

A leading recruitment agency is seeking an Adult Social Care Assessor for a part-time role in Enfield. The position entails providing comprehensive support to users, assessing needs, and maintaining service standards. Candidates must possess strong communication skills and be comfortable interacting with the public. The job offers up to £34,341 per annum and a mix of remote and office work, complemented by various employee benefits.

Benefits

Excellent pension through the Local Government Pension Scheme

Up to 32 days annual leave

Interest free season ticket loan

Career development opportunities

Employee Assistance Programme

Health and leisure discounts

Qualifications

• Ability to converse in English with ease.
• Experience working within Adult Social Care.
• Understanding of relevant policies and regulations.

Responsibilities

• Act as the first contact for Adult Social Care services.
• Assess and allocate resources based on customer needs.
• Contribute to the development of a customer-focused service.

Skills

Excellent communication skills

Judgement and decision-making

Teamwork

Problem-solving

Job description

Overview

Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for an Adult Social Care Assessor within the Single Point of Access Team to work part time based in Enfield

Based in the bubbling heart of Enfield Town; Enfield's recently refurbished open plan office has bespoke areas for service users and is an environment which supports their smart working policy surrounded by small businesses, bars, restaurants, a buzzing high street and shopping centre. The high-tech multi-agency office has good transport links into Central London and is easily assessable via the M25, A10 and A406.

As well as of a range of benefits detailed below, Enfield are an employer that offer hybrid and flexible working.

The salary for this permanent Social Care Assessor job is up to £34,341 per annum.

Responsibilities

• To be the first point of contact for Adult Social Care and other related services and to provide high quality and comprehensive support to empower users and carers to plan, work towards and achieve their outcomes.
• To use judgement, assessment and decision-making skills to identify and allocate appropriate resources to meet customer needs and requirements, determine eligibility for services and other support and assistance, including the assessment of risk to service users. This includes practical assistance in terms of the provision of disability equipment and home adaptions to users with a physical disability in order to maintain their maximum independence within the community.
• Working effectively individually and as part of a team, to achieve service outcomes and actively contribute to the development and smooth running of the service in accordance with local policies procedures and legislation.
• To ensure that all related administrative functions are undertaken.
• To maintain a clear understanding of the objectives, direction, and development of the service area to meet changing needs, with emphasis on customer relations, continuous service improvement and ensuring that a positive image of the Council's is portrayed at all times.
• To contribute towards the development of a culture within the service, which is customer focussed, builds on the strengths of the community and the customers social networks, committed to ensuring value for money and provide a high standard of customer service, health and safety and the councils core values.
• To respond to customer needs through organisational learning through implementing new practices and procedures as required.
• To use judgement, assessment and decision-making skills regarding eligibility for support and services, including the assessment of risk, to identify and allocate appropriate resources to meet customer needs and requirments.
• To work to deadlines and budgetary constraints where resource and workload are frequently subject to variation.
• Attend regular service meetings and contribute ideas and make recommendations for improvements/changes in existing procedures, polices and processes.
• To have a working knowledge of relevant policies, procedures and legislation in order to identify when enquires need to be referred to a specialist officer.
• Advise and train colleagues in any specialist activities undertaken/areas of expertise, as requested by the line manager, in order to help develop a multi-skilled team.
• Manage own performance effectively to meet goals and targets and work to required deadlines, working in line with performance development and review process.
• Use relevant databases ensuring that data and records are maintained in accordance with agreed standards and in keeping with the data protection/freedom of information regulations.
• Any other duties reasonably requested by management.
• Carry out all accountabilities in compliance with the councils policies and procedures.

Why it's great to work for Enfield Council

• An excellent pension through the Local Government Pension Scheme (LGPS).
• Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
• A blend of remote and office-based working for most roles.
• Interest free season ticket loan repayable over three or ten months.
• Career development and learning experiences from a range of training courses and learning methods.
• Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
• Health and leisure discounts and tax-free bikes for work.

Requirements of this Social Care Assessor job

• As a regular and intrinsic part of this role requires you to speak to members of the public in English, the ability to converse at ease with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role. This role also requires you to