SMB Account Management Team Lead: Coach Growth & Performance

Deliveroo; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading food delivery service is looking for a Team Lead to manage the SMB Account Management Team in Manchester. This role involves overseeing a team of 10-15 Account Managers, providing coaching on best practices, and ensuring SMB restaurant growth. The ideal candidate will have over 2 years of management experience and a strong background in Account Management. The position offers a hybrid working model with great benefits emphasizing diversity and employee welfare.

Benefits

Great health benefits

Diversity and inclusion programs

Flexible work environment

Qualifications

• Proven experience in a management role for a minimum of 2 years.
• Ability to lead and develop a team of Account Managers effectively.
• Fluency in both French and English is required.

Responsibilities

• Manage a team of 10-15 Account Managers.
• Provide coaching and development to enhance team performance.
• Establish a performance management framework to ensure targets are met.

Skills

Demonstrated management role of 2 years +

Experience managing teams of over 10 people

Experience within an Account Management or Sales Management environment at a supervisory level

Excellent planning

Fluency in French and English

Tools

Salesforce/High Velocity Sales

Job description

A leading food delivery service is looking for a Team Lead to manage the SMB Account Management Team in Manchester. This role involves overseeing a team of 10-15 Account Managers, providing coaching on best practices, and ensuring SMB restaurant growth. The ideal candidate will have over 2 years of management experience and a strong background in Account Management. The position offers a hybrid working model with great benefits emphasizing diversity and employee welfare.