Small Animal Receptionist

IVC Evidensia UK; Weston-super-Mare; On-site; GBP 8,000 - 10,000; Part time

Job summary

A local veterinary clinic in Weston-super-Mare is seeking a part-time receptionist to support its busy clinic. Responsibilities include managing reception duties, assisting the veterinary team, and providing excellent customer service. The ideal candidate is confident, professional, and has strong communication skills. Compensation is up to £9556.76 depending on experience.

Benefits

6.6 weeks annual leave

Enhanced family-friendly policies

Learning and development opportunities

Pension scheme

Discounted staff pet care

Qualifications

• Previous experience as a veterinary receptionist is a plus but not essential.
• Must thrive in a fast-paced environment with a good sense of humor.

Responsibilities

• Manage reception duties for a busy veterinary clinic.
• Support veterinary team and ensure client satisfaction.
• Clean and order stock as needed.

Skills

Excellent communication skills

Solid IT proficiency

Professionalism

Ability to multitask

Job description

Overview

Join Our Team as a Part-Time Receptionist at Axe Valley Veterinary Practice! Axe Valley Veterinary Practice Limited is excited to welcome a part-time receptionist to help keep our busy clinic running smoothly. While the majority of your time will be based at our Weston-super-Mare branch, you’ll have the opportunity to support all our surgeries as needed — making every day varied and engaging. In this role, you’ll be a vital support to our veterinary team during peak times, ensuring our clients and their beloved pets receive the highest standard of care. We’re looking for someone confident, professional, and warm, with a friendly approach and a positive can-do attitude. We are part of the IVC Evidensia network, enjoying the benefits of both local decision-making and support from a leading veterinary group.

About You

This role is wonderfully varied — from cleaning and ordering stock to handling animals and occasional lone working. We’re seeking a multitasker who thrives in a fast-paced environment, loves being part of a team, and can keep their sense of humor even when things get busy. Previous experience as a veterinary receptionist is a plus, but not essential. What’s most important is your professionalism, excellent communication skills, and solid IT proficiency.

Your Working Hours

The successful candidate will work approximately 15 hours a week, with shifts between 8 am and 7 pm, Monday to Friday. Flexibility is key, as you may be called upon to cover staff holidays or sickness.

Benefits and Salary

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

Compensation: Up to £9556.76 DOE