Skilled Facilities Administrator

NTT DATA UK Ltd.; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global technology services provider is seeking a Skilled Facilities Administrator in Greater London. The role involves managing maintenance and repair tasks while ensuring compliance with safety standards and service agreements. Candidates must have strong organizational and communication skills, along with the ability to work proactively and independently. Join a culturally diverse organization that values teamwork, inclusion, and professional development in an exciting work environment.

Qualifications

• Proactive and motivated, able to work independently.
• Good knowledge of general hygiene practices.
• Detail-oriented with good organizational skills.
• Excellent knowledge of safety practices.
• Able to deal with people sensitively and professionally.

Responsibilities

• Manage and coordinate maintenance and repairs.
• Ensure compliance with service level agreements.
• Document and report on maintenance and repair requests.
• Liaise with internal and external stakeholders.
• Check contractor documentation and maintain records.

Skills

Attention to detail

Time management

Communication skills

Organizational skills

Ability to work under pressure

Team coordination

Job description

The Skilled Facilities Administrator is responsible for managing more complex general maintenance and repairs within the organization. This role ensures that all maintenance and repairs requests received within the organization are carried out in line with the service level agreement. This role may act as an informal team leader as required by the Facilities Manager / Leader. What you’ll be doing:

• Checks that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement.
• Provides support with the distribution of and response to all service requests related to the facilities.
• Checks that daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act.
• Documents and reports on in progress, new and/or completed maintenance, and repair requests to management.
• Coordinates routine maintenance and repairs schedule.
• Provides support with ensuring that the tasks are completed according to the schedule and update and maintain the maintenance database.
• Ensures that buildings, offices and equipment are maintained to the required standards and that service levels are met.
• Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored.
• Liaises with all internal and external stakeholders including building services management, security, and access control and cleaning staff.
• Escalates non-performance of internal and external stakeholders to the management.
• Checks all contractor documentation and maintain records such as permits, leases and correspondence on behalf of the business.
• Performs any other relevant tasks as required by management.
  Proactive and motivated and can work independently.
• Good knowledge of general hygiene practices.
• Good knowledge of facility layout.
• Good verbal and written communication skills.
• Detail orientated with good organisational skills.
• Excellent knowledge of safety practices.
• Good at time management.
• Ability to work well under pressure.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Ability to coordinate the work of others.
  We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
• Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
• Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day. At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.