Site Supervisor

Euro Car Parks Ltd; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A parking management company in Belfast seeks a Site Supervisor to oversee daily operations and ensure excellent customer service. Responsibilities include managing the car park, ensuring safety compliance, and supporting team members. Candidates should have supervisory experience and proficiency in Excel. This is a full-time role offering £13.19 per hour.

Qualifications

• Previous supervisory experience required.
• Ability to interact effectively with customers.
• Comfortable with technology and proficient in Excel.

Responsibilities

• Manage the day-to-day running of the car park.
• Ensure Health and Safety Compliance of the site.
• Provide administrative support to line management.

Skills

Supervisory experience

Customer interaction

Proficiency in Excel

Job description

Overview

We currently have an opportunity for a Site Supervisor at our site in Belfast. Reporting to the Assistant Area Operations Manager, your role as Site Supervisor will include:

• Managing the day to day running of the car park whilst maximising revenue and ensuring all users of the car park receive exceptional levels of customer service
• Ensuring all customer queries are dealt with in an effective and professional manner, and to provide efficient resolutions to queries
• Regular security patrols and completion of key logs
• Accurate completion of administrative tasks, whilst adhering to Company policies and procedures
• Ensuring Health and Safety Compliance of the site, including fire checks
• Completion of reporting to senior management, including providing feedback and logging site issues to the Key Account Manager
• Supporting team members to ensure daily and weekly tasks outlined by line management are achieved within the agreed timeframes
• Training team members and new hires, when required
• Providing administrative support to line management as required

The ideal candidate will

• Have previous supervisory experience
• Be able to demonstrate the ability to effectively achieve results and meet service delivery requirements
• Be able to interact effectively with customers and clients at all levels and to meet and manage customer and client expectations
• Have a strong set of personal values which match those of the organisation and the vision of the Company
• Be comfortable with technology and proficient in Excel

Details

The role is full time, working an average of 40 hours per week on a rota basis, including weekend and evenings. The rate of pay for this role is £13.19 per hour.