Site Manager - Technical Services

Mitie; Wales; On-site; GBP 43,000 - 45,000; Full time

Job summary

A leading maintenance services company is seeking a proactive Site Manager in Swansea to oversee the technical maintenance team. You will be responsible for managing maintenance activities, supporting compliance with health and safety, and ensuring high standards of service. Ideal applicants will have relevant qualifications and experience in managing teams, along with strong customer care skills. This permanent role offers a competitive salary and a chance to lead a dedicated team.

Qualifications

• Experience managing a small team is essential.
• Must have qualifications like BS7671, Gas ACOPs, or F-Gas.
• Effective customer relationship building skills are required.

Responsibilities

• Oversee planning and coordination of maintenance team.
• Ensure compliance with health and safety policies.
• Provide hands-on support for compliance tasks.

Skills

People management

Customer care

Teamwork

Work without supervision

Education

BS7671 Electrical Regulations

Gas ACOPs

F-Gas qualified

Job description

Overview

Job Title: Site Manager - Technical Services

Location: Swansea, SA1

Shift Pattern: Monday to Friday; flexible start/finish times to business needs

Hours: 40 hrs a week

Salary: 43k - 45k per annum (DOE)

Contract: Permanent position

Mitie have a new opportunity!

Role overview

A proactive and experienced Site Manager is sought to oversee the daily planning and coordination of the technical maintenance team. You will ensure maintenance activities are carried out efficiently and professionally, supporting both customers and colleagues. You will manage the Planned Maintenance Programme, ensure tasks are completed on time and to a high standard, and deliver a responsive reactive maintenance service while meeting SLAs and KPIs.

You will supervise and deliver small replacement projects, keep asset registers updated when equipment is replaced under the Life Cycle or Small Works Programme, and contribute to team development through training, toolbox talks, and team briefings. Quality assurance is essential; you will check paperwork and service standards for compliance and complete reports as directed by the client or line manager. You will engage in your own professional development, identify training needs, and ensure all work complies with Health & Safety legislation, company policies, and current industry regulations and best practices.

Main Duties

• Ensure the company Health and Safety policy is adhered to
• Ensure compliance with the MITIE Maintenance Quality Management System as it applies to this position
• Assist the Engineering Manager in ensuring that all Statutory and Legislative requirements are achieved/adhered to for the sites
• Ensure clients operational procedures are adhered to at all times
• Obtain appropriate authorisation for access into restricted areas from the client's representative as and when required
• Ensure compliance with MITIE and Client confidentiality policies
• Provide technical support to the site Facilities Manager as and when required
• Assist engineers to compile estimates for minor additional works and submit through small works/remedial teams
• Be available to provide remote support outside normal hours
• Candidate will be required to take on an appropriate AP role
• Provide hands-on onsite support when required, covering a range of multi-skilled tasks either reactive, PPM or compliance

What we are looking for

• Either BS7671 Electrical Regulations, Gas ACOPs or F-Gas qualified
• Ideally served a recognised trade training scheme
• Essential people management skills/experience managing a small team
• IOSH Working safely
• Customer care/relationship building skills
• Able to work as a member of a team
• Able to work without direct supervision
• Able to deal directly with customers in a professional manner and represent the company
• Must be able to complete a Basic Disclosure and Barring Service check

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