Site-based Data Collection Officer (Land and Consents)

WSP USA; Greater London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading engineering firm is seeking a Community Engagement Officer for a Fixed Term Contract role in Greater London. The position involves visiting residences and businesses to collect data, ensuring community trust and compliance with health and safety protocols. Ideal candidates will possess strong communication skills and experience in community engagement or customer service. Flexible working options and training opportunities are available, with a supportive culture fostering personal and professional growth.

Benefits

Flexible working arrangements

Thrive health programme

Gymflex scheme

Qualifications

• Ability to engage confidently with the public.
• Experience in community engagement, surveying, or customer service.
• Knowledge of local area or similar project environments.

Responsibilities

• Conduct door-to-door engagement with residents and businesses.
• Collect accurate information using digital or paper-based forms.
• Adhere to health, safety, and safeguarding protocols while working.

Skills

Strong interpersonal and communication skills

Good attention to detail

Problem-solving mindset

Basic digital literacy

Reliability and punctuality

Job description

What if you could do the kind of work the world needs?

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

The Role

We are the largest and most successful Land business supporting infrastructure development in the UK and Ireland, with 300+ specialist professional colleagues consisting of land consultants, property specialists, project managers and utility and topographical surveyors. We have the widest portfolio of projects available in our industry, offering unrivalled opportunities to both develop and diversify careers, working on some of the most exciting and challenging projects across the whole of the UK and Ireland.

This is a Fixed Term Contract role and involves visiting properties within a designated area in South-west Greater London to gather information directly from residents and businesses. The individual will work on site, going door‑to‑door to collect accurate data, explain the purpose of the project, and act as a professional representative of the organisation.

You will have the opportunity to prove your credentials and the contract may be extended on a fixed term or permanent basis.

Joining WSP, you will have access to our Land Academy which is designed and delivered by our expert Land team for our Land team, with a focus on providing the best standard training and CPD across the industry and support and guidance to achieve your chartership. With a network of experts available to guide, we support your management and ownership of your own projects, client advisory, line management, presentation, training and leadership skills. We will support you to hone and develop your skills to deliver the most exciting projects in the UK – your work with us really makes a difference to the legacy of infrastructure in the UK.

The role can be based either our Guildford or Central London Office but will be predominantly site-based.

Core Functions

• Conduct door‑to‑door engagement with residents, businesses, and property owners.
• Explain the project clearly, answer basic queries, and build trust with the community.
• Collect accurate information using digital or paper‑based forms.
• Carry out site observations to support project information gathering.
• Record, organise, and submit data in line with project requirements.
• Identify issues, concerns, or risks raised by residents and elevate appropriately.
• Maintain a professional and approachable presence on site at all times.
• Work closely with the project team to report progress and highlight any access challenges.
• Adhere to all health, safety, and safeguarding protocols while working in the field.

What we will be looking for you to demonstrate

• Strong interpersonal and communication skills, with the ability to engage confidently with the public.
• Professional, polite, and calm manner, even in challenging or sensitive situations.
• Good attention to detail and accuracy when recording information.
• Ability to work independently and manage time effectively while on site.
• Problem‑solving mindset, especially when dealing with difficult access or reluctant respondents.
• Basic digital literacy (e.g., using tablets, mobile apps, or data‑entry tools).
• Reliability, punctuality, and a strong sense of responsibility.
• Awareness of personal safety and the ability to follow safety procedures.
• Previous experience in community engagement, surveying, customer service, or field‑based roles.
• Knowledge of the local area or similar project environments.
• Experience handling confidential or sensitive information.

Don’t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.

Imagine a better future for you and a better future for us all.

Join our close‑knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

With us, you can. Apply today.

We are one of the world’s leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long‑lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.

WHAT’S IN IT FOR YOU?

Work‑life balance

At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community.

Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.

Inclusivity & Belonging

We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity.

Health & Wellbeing

We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.

Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.

Flex your time

To enhance work‑life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.

We also provide part‑time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.

Your development

We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.

#WeAreWSP

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.