Shopify Store Designer/E-Commerce Manager
Job Description
Outsource Ability, on behalf of our valued client, is seeking a skilled Remote Shopify Store Designer / E-Commerce Manager to redesign and optimise existing Shopify stores for better conversions, while handling day-to-day operations including product management, order fulfilment, inventory control, and performance analysis. This role combines strategic design expertise with hands‑on e‑commerce management to drive sustained sales growth and operational efficiency.
Key Responsibilities
- Redesign and optimise existing Shopify stores, including theme customisation, layout improvements, UX enhancements, and conversion-focused updates
- Add and manage product listings, including descriptions, images, variants, pricing, and collections
- Fulfil customer orders, process shipments, handle refunds/returns, and coordinate with suppliers or warehouses as needed
- Monitor and manage inventory levels, stock updates, and reordering to prevent stockouts or overstock
- Implement and maintain Shopify apps for functionality such as payments, shipping, reviews, upsells, and automation
- Analyse store performance metrics (sales, traffic, conversion rates, AOV, abandonment rates) and generate reports with actionable recommendations
- Perform ongoing store maintenance, troubleshooting, A/B testing, and seasonal/promotional updates
- Collaborate with marketing and content teams to ensure store alignment with campaigns, branding, and promotions
Requirements
- Own laptop and reliable high-speed internet connection
- Must have backup power supply such as UPS or Solar
- Proven experience designing/redesigning and managing Shopify stores, with demonstrable improvements in conversions, sales, or user experience
- Hands‑on expertise in Shopify platform administration, including product management, order fulfilment, and inventory control
- Strong understanding of e-commerce operations, UX/UI best practices, and conversion rate optimisation
- Data‑driven approach with experience using Shopify Analytics, Google Analytics, or similar tools to track and report performance
- Excellent communication and organisational skills to manage multiple tasks remotely
- Self‑motivated and able to work independently
Bonus
- Knowledge of SEO, paid advertising integration, email/SMS flows, and customer service workflows