Shopify Sales Director

Dept; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A digital agency is seeking a Shopify Sales Director to lead sales efforts and accelerate growth in the UKI region. This role requires strong sales strategy skills and experience in digital commerce sales, particularly with the Shopify platform. The ideal candidate will build relationships with clients and develop a strong pipeline of business opportunities. Flexible hybrid working policies and excellent benefits are offered.

Benefits

Flexible hybrid working policy

Pension and private healthcare

Social and cultural events

Learning and development opportunities

Enhanced family-friendly policies

Qualifications

• Proven experience in leading large-scale pitches and client acquisition.
• Track record in digital commerce sales with a focus on Shopify platform.
• Strategic thinker with strong commercial negotiation skills.

Responsibilities

• Lead new business efforts for Shopify across the UKI region.
• Develop a go-to-market strategy targeting brands.
• Build a strong pipeline and convert leads into clients.

Skills

Sales strategy development

Client relationship management

Commercial negotiation

Digital commerce expertise

Team collaboration

Tools

Shopify

Klaviyo

CRM systems

Job description

Overview

This position sits in our Experience & Engineering business unit. We primarily deliver large-scale platform & eCommerce design and build projects, combining our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to help our clients. We pride ourselves on delivering exceptional and engaging digital experiences powered by cutting-edge AI, seamlessly integrating innovative technologies to stay at the forefront of digital transformation.

Job purpose

We are looking for a commercially focused Shopify Sales Director to lead new business efforts and accelerate the growth of our Shopify proposition across the UK and Ireland. This is a unique opportunity to shape one of DEPT’s most exciting offerings by bringing in new clients, building strategic relationships, and positioning DEPT as the leading Shopify agency in the market.

This role is all about sales, strategy, and storytelling. It is designed for someone who knows how to pitch and win complex deals, not someone looking to manage vendor relationships. What we need now is a senior commercial lead who can identify opportunities, build credibility with clients, and convert prospects into long-term DEPT partnerships.

You will sit within the UKI Experience and Engineering team, where we bring together technology and creativity to deliver innovative commerce experiences that drive measurable business impact.

Key responsibilities

• Lead new business efforts for Shopify across the UKI region: Develop a clear go-to-market strategy to target both direct-to-consumer and B2B brands. Build the plan, set the pace, and take full ownership of client acquisition for our Shopify proposition.
• Build and convert a strong pipeline: Identify new leads, qualify them effectively, and shape proposals that meet client needs. Work closely with strategy, delivery, creative, and engineering teams to turn opportunities into wins.
• Drive DEPT’s commercial positioning in the Shopify ecosystem: Represent DEPT in sales conversations, industry events, and key meetings. Bring a strong point of view on how Shopify fits into the broader commerce landscape and how DEPT delivers differentiated value on the platform.
• Collaborate with internal teams to close high-value opportunities: Work with our EMEA Partner Manager to stay aligned with Shopify incentives and programs. Partner with internal subject matter experts to bring the best of DEPT to every conversation.

Success Metrics

• Growth in Shopify-specific revenue and number of new client wins
• Consistent achievement of quarterly and annual sales targets
• A strong pipeline that includes near-term and strategic opportunities
• Increased market visibility of DEPT as a go-to Shopify agency in the UKI region
• Quality and win rate of pitch efforts, especially in multi-market or complex sales

What we are looking for

• Experience leading and winning large-scale, multi-disciplinary pitches within an agency, consultancy, or tech-led environment
• A strong track record in digital commerce sales or business development, with a clear understanding of the Shopify platform
• Strategic thinking with the ability to build tailored propositions that address client challenges
• Commercial negotiation skills that result in long-term, scalable client relationships
• Confidence and credibility in conversations with senior stakeholders across marketing, technology, and operations
• High levels of self-motivation, drive, and ownership over results
• A collaborative mindset and ability to work cross-functionally with strategy, technology, and delivery teams
• Familiarity with key Shopify ecosystem tools such as Klaviyo, Yotpo, Rebuy, and Recharge is a strong plus
• Understanding of enterprise commerce architecture including PIM, DAM, iPaaS, CRM, and CDP systems is highly beneficial

We offer

• A flexible, hybrid working policy (2 days from the office, depending on location)
• An excellent salary based on experience and equal pay policies
• Pension, free private healthcare, mental health support, and company sick pay scheme
• Season ticket loan and cycle-to-work scheme
• Enhanced family-friendly policies to support new parents
• Social and cultural events and opportunities to connect with colleagues
• Inspirational talks and regular guest speakers and events
• Learning and development opportunities to grow and advance
• Buddy programme to support your first weeks at DEPT
• A reputation for doing good: DEPT is a certified B Corp and has won multiple awards
• Opportunity to work with clients of all sizes and across industries
• Support for career development with training, development, and certifications
• Global DEPT Cares Month to support local charities

Who we are

We are pioneers at heart, born digital with a deep skillset in tech and marketing. We hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care, with teams across 30+ countries. We strive to provide the best tools, opportunities, and benefits while giving you autonomy to solve client problems, wherever you are.

DEPT is committed to making a positive impact on the planet and has been Climate Neutral and a B Corporation certified since 2021.

Diversity, Equity & Inclusion

We are committed to an inclusive workplace where everyone has an equal opportunity to thrive. We encourage applicants from diverse backgrounds and perspectives and support reasonable adjustments during the recruitment process and in time with us.