Shop Manager

Greggs; Leighton Buzzard; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading food retailer in Leighton Buzzard is seeking a Shop Manager to lead the team and maintain high standards of customer service. The role includes driving performance, engaging in food preparation, and ensuring a welcoming environment for customers. Ideal candidates have experience in retail and a commitment to inclusivity. Offers competitive pay, colleague discounts, and more.

Benefits

Competitive pay plus commission

Colleague discount up to 50%

Free hot drinks during shifts

Paid breaks

Health and Wellbeing App

Holiday entitlement growth

Colleague share plans

Pension scheme matching contributions

Confidential employee assistance

Long service awards

Savings and discounts for shopping

Qualifications

• Track record as a Supervisor or Line Manager in a retail or food-on-the-go environment.
• Experience in delivering excellent customer service.
• Supportive of an inclusive culture.

Responsibilities

• Lead the team to deliver amazing results and maintain excellent shop standards.
• Drive high performance through recruitment, training, and colleague engagement.
• Engage in food preparation and serve customers.
• Ensure the shop is clean, well-stocked, and welcoming.

Skills

Customer service excellence

Team leadership

Food preparation

Performance management

Job description

About the role Join us as a Shop Manager andyou’lllead andmotivate your team to deliver fast and friendly service to our customers.We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.You'llbe responsible formaking sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.While no two days will be the same, during a typical day at work you can expect to:Leadthe team to deliver amazing results andmaintainthe excellent standards of the shopDrive high performance through recruitment, trainingand development,and colleague engagementKeepa close eye on things like wage controls, waste controls and customer service standardsRoll your sleeves up and get involved in food preparationandserving customersEnsure the shop is clean, well-stocked and welcomingWhat we can offer youCompetitive payplus commissionColleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs productsFree hot drinksfor you to enjoy while on shiftPaid breaksallowing you to recharge your batteriesWe share 10% of all our profits with our colleaguesHealth and Wellbeing App providing Remote GP and Physiotherapy servicesHoliday entitlement that growsas your career grows with usColleague share plans to help you invest and save for your futurePension schemeto help you plan for your future. We’ll match your contributions up to 7%Confidential employee assistance app and helpline to help with your wellbeingLong service awardscelebrating key milestones in your careerSavings and discountsfor your everyday shopping, leisure and wellbeingAbout youIf you havea track recordas aSupervisoror Line Manager, havelots of experience delivering excellent customer serviceand have workedin a food-on-the-go environment or within retail, this could be the role for you.You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here. Apply now and get ready for the next exciting step in your career!About usHere at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: .