Shift Manager

Greggs; Salisbury; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company as a Shift Manager, where you will oversee operations in a dynamic retail environment. You'll engage and motivate a team, ensuring excellent customer experiences in-store and online. Benefits include significant discounts, health app services, and a robust pension scheme.

Benefits

Colleague discount up to 50%

Free hot drinks during shift

Paid breaks

10% profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with employer match

Employee assistance app and helpline

Long service awards

Qualifications

• Reliable with natural leadership skills.
• Passionate about delivering exceptional customer service.
• Previous supervisory experience in a customer-focused environment.

Responsibilities

• Overseeing the shop when Manager isn’t present.
• Inspiring the team and upholding high standards.
• Preparing products and maintaining a clean shop environment.

Skills

Leadership

Customer Service

Team Motivation

Job description

Join us as a Shift Manager and be part of a team that prioritizes customers.

As part of the management team, you'll be responsible for overseeing the shop when the Manager isn't present. You will engage and motivate the team, ensuring they have what they need to excel.

We serve customers through various channels: in-shop, delivery, Click+Collect, and drive-thru. You will lead in providing a fantastic shopping experience, whether customers order in-store or online.

While each shift is unique, a typical shift includes:

• Inspiring the team to achieve excellent results and uphold high standards
• Leading by example and serving customers efficiently and warmly
• Preparing products, including making sandwiches and managing ovens
• Keeping displays stocked with a variety of choices
• Maintaining a clean, tidy, and presentable shop environment

What we offer you

• Colleague discount: Up to 50% off Greggs products for you and a family member
• Free hot drinks during your shift
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with remote GP and physiotherapy services
• Growing holiday entitlement as your career progresses
• Colleague share plans for investing and saving
• Pension scheme with up to 7% employer match
• Confidential employee assistance app and helpline
• Long service awards for milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You are reliable with natural leadership skills and passionate about delivering exceptional customer service.

You support an inclusive culture, valuing diversity.

If you have previous supervisory experience in a customer-focused environment and meet role availability requirements, apply now!

About us

At Greggs, we love what we do and have fun! Our culture—how we behave and support each other—is what makes us special. Everyone is welcome at Greggs. We want all colleagues to feel valued and authentic at work. Learn more here: Greggs Careers | About Greggs.