Shift Leader: Elevate Café Experience & Team

Scoffs Group; Romsey; On-site; GBP 100,000 - 125,000; Full time

Job summary

A major coffee franchise in the UK is seeking an Assistant Store Manager to oversee daily operations and drive team performance. The role requires a passion for coffee and excellent customer service skills. Responsibilities include acting as a shift leader, coaching team members, maintaining quality standards, and delivering outstanding experiences to customers. The company offers a supportive environment with many perks such as flexible working hours and employee rewards.

Benefits

Instant Perks with Boostworks

Free Employee Assistance Programme

Wagestream Access

Company Pension Scheme

Access to training and apprenticeships

Free Lunch & Drinks on Shift

Discounts on and off shift

Long service awards

Store-wide bonuses

Qualifications

• Natural motivator with commercial mindset.
• Experience leading shift teams preferred but not essential.
• Full flexibility with working hours.

Responsibilities

• Act as shift leader in Store Manager's absence.
• Drive positive team culture and coach Baristas.
• Ensure quality and consistency in coffee preparation.

Skills

Passion for coffee

Strong people skills

Great communication

Coaching skills

Job description

A major coffee franchise in the UK is seeking an Assistant Store Manager to oversee daily operations and drive team performance. The role requires a passion for coffee and excellent customer service skills. Responsibilities include acting as a shift leader, coaching team members, maintaining quality standards, and delivering outstanding experiences to customers. The company offers a supportive environment with many perks such as flexible working hours and employee rewards.