Shift Leader & Barista Maestro — Lead, Learn, Perks

Costa Coffee; Highweek; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global coffee brand is seeking a Shift Leader to oversee team operations and ensure high-quality service. Responsibilities include leading shifts, training new Baristas, and maintaining quality standards. The position offers competitive pay starting from £12.93 per hour, with additional perks like discounts and a matched pension scheme. Ideal candidates will demonstrate leadership and a passion for customer service in a dynamic environment.

Benefits

Access to share scheme

50% discount on food and drinks

Excellent pension scheme with 10% match

Qualifications

• Ability to keep operations running smoothly during busy shifts.
• Experience in leading and training a team.
• Willingness to learn and innovate in a fast-paced environment.

Responsibilities

• Lead shifts and manage team performance.
• Train and accredit new Baristas.
• Maintain high standards of quality and service.

Skills

Leadership

Training new team members

Customer service

Job description

A leading global coffee brand is seeking a Shift Leader to oversee team operations and ensure high-quality service. Responsibilities include leading shifts, training new Baristas, and maintaining quality standards. The position offers competitive pay starting from £12.93 per hour, with additional perks like discounts and a matched pension scheme. Ideal candidates will demonstrate leadership and a passion for customer service in a dynamic environment.