Shift Leader

Tesco; Tees Valley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading food wholesaler is seeking a Shift Leader for their Darlington branch. The ideal candidate will support health and safety protocols, manage branch operations, and lead a diverse team. Strong communication and supervisory skills are essential. This role offers significant exposure to the food wholesale sector with opportunities for career growth and attractive benefits.

Benefits

10% discount at Booker

Discount on Tesco purchases

Access to discounted RAC breakdown cover

Retirement savings plan

Flexible working opportunities

Health and wellbeing support

Qualifications

• Excellent communication and team management experience required.
• Proven track record in coaching and motivating teams.
• Flexible, adaptable, and possesses strong problem-solving abilities.

Responsibilities

• Manage daily operations of the branch, ensuring health and safety standards.
• Support a culture of health and safety, sharing updates with colleagues.
• Ensure compliance with company policies and cleanliness standards.
• Role model company values and lead colleagues during induction.

Skills

Excellent communicator

Team supervision experience

Coaching and motivating skills

Problem-solving skills

Practical experience in retail/wholesale

Job description

Booker • Banks Road DARLINGTON • Apply by 15-Oct-2025

As Shift Leader, you will work with the Branch Leadership Team and colleagues to support the Area Manager to ensure that your branch is Health, Safe and Legal at all times, maximising efficiency, availability and delivering great service to our customer.

It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.

This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesale.

What is in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Responsibilities

Opening, closing and the complete operational running of the branch making the right decisions for the health and safety of our customers and colleagues, taking the lead in the absence of the Area Manager.

Supporting a Health, Safe and Legal culture; ensuring all colleagues are appropriately kept informed of any H&S and Security updates.

Ensuring that all colleagues maintain a clean, tidy and safe environment in which to work.

Compliance with company policies and procedures and mandatory training.

Leading by example, role modelling the Code of Business Conduct and Win Together Behaviours.

PRIDE being lived in the branch and that all colleagues focus on delivering great availability and service.

Supporting all colleagues during their induction and training.

Building and maintaining good working relationships internally, and externally.

Championing Diversity and Inclusion ensuring Everyone Is Welcome at Booker.

Requirements

To be successful in this role your skills and experience will include:

An excellent communicator, with experience of supervising or managing a team.

A proven track record of coaching, motivating and guiding a team, as well as holding people accountable to deliver great service.

Flexible and adaptable with great problem solving skills.

Practical experience in the retail/wholesale trade.

About us

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process.

We are an equal opportunities employer and welcome applications from all candidates. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.