Sheltered Housing Officer

Carrington West; Braintree; On-site; GBP 23,000 - 30,000; Full time

Job summary

A local authority is seeking a dedicated Sheltered Housing Officer in Essex. The role involves managing sheltered housing operations, supporting vulnerable residents, and ensuring compliance with health and safety regulations. Ideal candidates should have experience in supporting vulnerable individuals and a compassionate mindset. A valid UK driving licence is required. This position offers an opportunity to make a positive impact on residents' lives.

Qualifications

• Experience supporting older or vulnerable individuals, including those with disabilities.
• Knowledge of sheltered housing, safeguarding protocols, and telecare systems.
• Valid UK driving licence and access to a vehicle with business insurance.

Responsibilities

• Manage day-to-day operations of a sheltered housing scheme.
• Conduct new tenant inductions and daily welfare checks.
• Ensure compliance with health and safety regulations.
• Liaise with external agencies to support tenants.
• Encourage independent living and community.
• Address safeguarding concerns and maintain records.
• Participate in an emergency out-of-hours rota.

Skills

Communication skills

Empathetic approach

IT and Microsoft Office proficiency

Calm under pressure

Job description

Overview

We are seeking a dedicated and compassionate Sheltered Housing Officer to join a local authority's Sheltered Housing Team in Essex. This vital role supports older and vulnerable residents by delivering a high-quality, resident-focused service that is data-led and performance-driven.

Key Responsibilities

• Manage day-to-day operations of a sheltered housing scheme
• Conduct new tenant inductions, daily welfare checks, and update support plans
• Ensure full compliance with health and safety regulations, including fire safety and telecare systems
• Liaise with external agencies to support tenants and coordinate social activities
• Promote independent living and encourage a strong sense of community
• Address safeguarding concerns and maintain accurate, up-to-date records
• Participate in an emergency out-of-hours rota

Ideal Candidate Profile

• Excellent communication skills and a compassionate, empathetic approach
• Experience supporting older or vulnerable individuals, including those with disabilities
• Ability to remain calm under pressure and work independently
• Confident with IT and Microsoft Office tools
• Knowledge of sheltered housing, safeguarding protocols, and telecare systems
• Holds a valid UK driving licence and access to a vehicle with business insurance
• Flexible attitude towards emergency or out-of-hours work

How to Apply

If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.

Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed)