ServiceNow Tech Lead — Global ITSM, Hybrid/Remote

OneWeb; United Kingdom; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global satellite connectivity company is seeking a ServiceNow Technical Lead to enhance its IT services. This role involves leading the ServiceNow platform's design and delivery while collaborating with cross-functional teams. The ideal candidate has 5+ years of ServiceNow experience, strong ITIL knowledge, and excellent communication skills. This position offers a hybrid work environment based in London.

Benefits

Flexible schedules

Hybrid/remote work options

Career development opportunities

Qualifications

• 5+ years of experience with ServiceNow platform workflows.
• Strong knowledge of ITIL framework and best practices.
• Experience working with contractors, vendors, and suppliers.

Responsibilities

• Lead design, implementation, and improvement of ServiceNow Platform.
• Oversee configuration and administration of ServiceNow.
• Collaborate with teams to define ITSM policies and procedures.

Skills

ServiceNow Platform expertise

IT Service Management (ITSM)

Analytical skills

Communication skills

Education

MSc in Computer Science or related field

Tools

ServiceNow

Job description

A global satellite connectivity company is seeking a ServiceNow Technical Lead to enhance its IT services. This role involves leading the ServiceNow platform's design and delivery while collaborating with cross-functional teams. The ideal candidate has 5+ years of ServiceNow experience, strong ITIL knowledge, and excellent communication skills. This position offers a hybrid work environment based in London.