ServiceNow HR Software Engineer

Lloyds Banking Group; West Yorkshire; Hybrid; GBP 47,000 - 59,000; Full time

Job summary

A leading financial institution in the United Kingdom is seeking a ServiceNow HR Software Engineer to innovate HR services. In this role, you will design and develop solutions on the ServiceNow platform while collaborating with stakeholders and participating in agile ceremonies. The ideal candidate will have proven experience with Workday integration and ServiceNow technologies. This position offers a competitive salary and a hybrid work pattern, spending time in either Halifax or Leeds, along with a comprehensive benefits package.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

28 days' holiday, plus bank holidays

Wellbeing initiatives and generous parental leave

Qualifications

• Proven experience as a ServiceNow Engineer with at least 2 years of Workday integration.
• Strong proficiency in ServiceNow technologies: JavaScript, Business Rules, and Flow Designer.
• Experience with integration protocols: SOAP, REST, and XML.

Responsibilities

• Design and develop custom solutions within the ServiceNow platform.
• Collaborate with stakeholders to translate business requirements into technical specifications.
• Support BAU queries and maintain technical documentation.

Skills

ServiceNow technologies

Problem-solving skills

Communication skills

Generative AI understanding

Workday integration

Tools

Jira

Confluence

GitHub

Kubernetes

Job description

JOB TITLE: ServiceNow HR Software Engineer

SALARY: £47,790-58,410 per annum

LOCATION(S): Halifax or Leeds

HOURS: Full-time - 35 hours per week

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

Drive HR Innovation with ServiceNow - Join Our People Platform Team

ABOUT THIS OPPORTUNITY

We're looking for a ServiceNow HRSD Engineer to help shape the future of HR services. In this role, you'll design and deliver innovative solutions that simplify processes, enhance employee experiences, and integrate seamlessly with enterprise systems. If you're passionate about technology, collaboration, and making an impact, this is your opportunity.

WHAT YOU'LL BE DOING

• Design and develop custom solutions within the ServiceNow platform to meet business needs.

• Collaborate with stakeholders to translate business requirements into technical specifications.

• Participate in agile ceremonies and maintain accurate Jira stories and Confluence documentation.

• Raise change requests and manage implementation artefacts.

• Build integrations with systems such as Workday and Microsoft Azure-hosted applications.

• Support BAU queries, analyse production incidents, and maintain technical documentation.

• Participate in system testing, UAT, and deployment to ensure quality and reliability.

• Assist with platform upgrades, including skipped records and regression testing.

• Stay current with ServiceNow platform enhancements and contribute to continuous improvement.

WHAT YOU'LL NEED

• Proven experience as a ServiceNow Engineer, with at least 2 years of hands‑on Workday integration and development.

• Strong proficiency in ServiceNow technologies: JavaScript, Business Rules, Flow Designer, UI Policies, Document Transformation.

• Understanding of Generative AI and automation.

• Experience with integration protocols: SOAP, REST, XML, XSLT.

• Awareness of ServiceNow security best practices.

• Excellent problem‑solving and communication skills.

• ServiceNow certifications and agile methodology experience are a plus.

And any experience of these would be really useful:

• Experience with Workday, SAP, GCP, plus familiarity with GitHub, containerisation, Kubernetes, and automation.

ABOUT WORKING FOR US

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever‑changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under‑represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.