Service Transition Manager - MSP

Hamilton Barnes Associates Limited; Stoke-on-Trent; On-site; GBP 55,000; Full time

Job summary

A reputable Managed Service Provider is seeking a permanent Service Transition Manager in Stoke-on-Trent. The role involves overseeing service management, maintaining client relationships, and engaging in continual service improvement. Ideal candidates will have ITIL certification and extensive experience in service management.

Benefits

Health insurance

Annual Leave

Pension

Unlimited Holiday

Qualifications

• 5+ years of service management experience.
• Background in working with MSPs.
• Experience in service management.

Responsibilities

• Oversee service management.
• Maintain client relationships.
• Handle financial management.

Skills

ITIL certification

Supplier management skills

Transition Management

Job description

Our client, a reputable Managed Service Provider (MSP) serving the public sector, offers Security solutions to customers! They are currently seeking a permanent Service Transition Manager to join their team

If you are interested in this opportunity and want to find out more, apply today!

Responsibilities:

• Oversee service management
• Maintain client relationships
• Escalation Management
• Manage resources
• Continual Service Improvement
• Handle financial management

Required Skills/Experience:

• ITIL certification
• Experience in service management
• Background in working with MSPs
• Supplier management skills
• Transition Management
• 5+ years of Service management experience

Benefits:

• Health insurance
• Annual Leave
• Pension
• Unlimited Holliday

Salary:

• £55,000 per annum