Service Technician II, HVAC Break / Fix

ZipRecruiter; Middlesbrough; On-site; Full time

Job summary

A leading home services company is seeking HVAC Repair Technicians to ensure high-quality repairs and exceptional customer experiences. This role offers competitive hourly rates between $19 - $22, comprehensive benefits, expert training, and career advancement opportunities. Ideal candidates possess strong mechanical knowledge, a high school diploma, and an EPA certification. Flexible schedules and year-round work are available, alongside training and mentoring to foster professional growth.

Benefits

Comprehensive medical, dental, and vision benefits

401k match

Company vehicle and uniforms

Flexible schedules

Qualifications

• Can follow directions and processes for quality workmanship.
• Can use smartphone, including use for part ordering.
• Background & drug screen.

Responsibilities

• Repair appliances with high levels of quality and efficiency.
• Deliver delightful customer experience that exceeds expectations consistently.
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected.

Skills

Problem-solving

Mechanical knowledge

Customer service

Education

High school diploma or general education degree

EPA Type II or EPA Universal

Tools

Testing & repair tools

Job description

Overview

HVAC Repair Technician

Why an HVAC Repair Technician career might be right for you:

• You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things - Getting things working again is a satisfying outcome. You did that!
• You like helping others - You are the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
• You like to be on the move - You’re not stuck at a desk all day - you are welcomed into customers\' homes.

Why a career with Sears Home Services is right for you:

• Great hourly rates - $19 - $22 / hour base rate salary, depending on experience.
• Benefits - Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
• 401k match - Opportunity to contribute to 401k plan, with 100% company match up to 3%.
• More ways to earn - Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
• Flexible schedules - Sears techs are NOT on call.
• Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
• Expert training - Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
• Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
• Easy tools - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

Responsibilities

• Repair appliances with high levels of quality and efficiency
• Deliver delightful customer experience that exceed expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently

Qualifications

• High school diploma or general education degree
• EPA Type II or EPA Universal
• Mechanical knowledge, including use of testing & repair tools
• Can follow directions and processes for quality workmanship
• Can use smartphone, including use for part ordering
• Background & drug screen
• Valid driver's license for the state in which you work