Service Technician

Toyota; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive retailer is seeking a skilled Service Technician and MOT Tester to join their Southampton team. The role involves vehicle servicing and repairs, ensuring customer satisfaction, and continuous professional development. Enjoy competitive salary, bonuses, and comprehensive benefits including training and generous holiday allowances.

Benefits

Highly competitive salary and bonus scheme

30 days holiday plus additional leave for long service

Birthday day off

Discounted MOTs, Service & Parts

Life Assurance Benefit

Snows Contributory Pension Scheme

Employee Assistance Programme

Excellent development opportunities

Qualifications

• Previous work experience in a franchise dealership.
• Highly skilled in fault diagnosis and holds MOT Tester qualification.
• Ability to plan and meet work deadlines.

Responsibilities

• Carrying out vehicle services and repairs in accordance with technical standards.
• Liaising directly with customers and providing support to colleagues.
• Ensuring a safe and clean working environment.

Skills

Fault diagnosis

Teamwork

Customer service

Education

Relevant City & Guilds, BTEC or NVQ accreditation

Job description

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Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a Service Technician and MOT Tester to join our established team at Snows Toyota based in Southampton.

As a Service Technician and MOT Tester, you will carry out a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity.

Your day will include:

• Carrying out vehicle services and repairs in accordance with brand technical standards.
• Working in accordance with brand and dealership processes.
• Liaising directly with customers where appropriate.
• Providing support to less experienced colleagues.
• Attending regular training to update technical skills.
• Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.

Have you got what it takes?

• Relevant City & Guilds, BTEC or NVQ accreditation.
• Previous work experience in a franchise dealership.
• Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
• Ability to work as part of a team.
• Commitment to delivering first class customer service.
• Able to plan, organise self and meet agreed work deadlines.

What is in it for you?

• Highly competitive salary and bonus scheme.
• Full training and support to help you immerse yourself in the role and Snows values.
• 30 days holiday, including Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
• Birthday day off.
• Discounted MOTs, Service & Parts.
• Recommend a Friend Bonus/ Introducing a Customer Bonus.
• Life Assurance Benefit.
• Snows Contributory Pension Scheme.
• BEN – Employee Assistance Programme.
• Excellent development opportunities to learn & grow with Snows.

Hours of work:

Monday to Friday 08:30-17:30 (with 1 hour for lunch)