Service Tech Coordinator

Keysight Technologies; Shrewsbury; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology firm in Shrewsbury is seeking an experienced Calibration Engineer to maintain and repair dimensional test instruments. The role requires mechanical calibration expertise, good problem-solving skills, and attention to detail. Key responsibilities include on-site calibrations, working collaboratively within a team, and communication with customers. The company offers a welcoming environment, flexible working models, and development opportunities.

Benefits

Learning and development opportunities

Flexible working model

Wellbeing initiatives

Qualifications

• Experience in mechanical calibration, maintenance, and repair.
• Understanding of mechanical systems, components, and measurement principles.
• Ability to handle physical tasks such as lifting and moving equipment.

Responsibilities

• Calibrating and validating dimensional test instruments.
• Solving technical problems of varying scope and complexity.
• Communicating customer requirements effectively.

Skills

Mechanical calibration

Diagnostic and troubleshooting skills

Proficient in calibration tools

Attention to detail

Team collaboration

Education

Higher education degree or specialized training in a relevant technical field

Job description

Overview

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15, employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

We have a position available in our Telford Service Centre for an experienced Calibration Engineer. This will involve Calibration/validation/Repair of dimensional test instruments and mechanical torque tools to maintain functionality and accuracy.

Tests, calibrates/validates and repairs mechanical/ dimensional, or analytical test instruments, products and modules to maintain functionality and accuracy. Service is performed on Keysight products and/or products manufactured by another company. Work is typically performed at a Keysight site but occasionally is performed at a customer location. Performs routine tasks, using prescribed procedures and technical duties that may require use of judgment. Solves a broad range of technical problems of varying scope and complexity. Solves test and calibration problems which require deep technical knowledge.

Responsibilities

• Both Keysight and non-Keysight products are serviced. Work is performed at the Telford Service Centre.
• Performing routine tasks, using prescribed procedures and technical duties that may require use of judgment.
• Solving a broad range of technical problems of varying scope and complexity.
• Understand customers’ requirements through face to face and written communication.
• Travel to customer sites <25% performing calibrations (On-site).

Qualifications

• Education: Higher education degree or specialised training/certification in a relevant technical field
• Experience: Experience in mechanical calibration, maintenance, and repair. Experience in a laboratory or manufacturing environment is preferred.
• Technical Skills: Proficient in using calibration tools and software. Understanding of mechanical systems, components, and measurement principles.
• Problem-Solving: Good diagnostic and troubleshooting skills. Ability to identify and resolve issues efficiently.
• Attention to Detail: High level of accuracy and attention to detail in all tasks.
• Team Player: Ability to work collaboratively in a team environment and contribute to shared goals.
• Physical Requirements: Ability to handle physical tasks such as lifting and moving equipment, standing for extended periods, and working in various environments.

Why Join Us?

• A welcoming, inclusive workplace where everyone is respected
• Learning and development opportunities tailored to your goals
• Flexible working model
• Access to wellbeing initiatives, employee benefits, and career support

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***