Service Manager - Compliance

Birmingham City Council; Birmingham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A local government body in Birmingham is looking for an experienced manager to lead their compliance and enforcement team. The successful candidate will manage a dynamic team focused on housing legislation and enforcement outcomes. This office-based role requires strong leadership skills and knowledge of public health law. The position offers excellent benefits including generous leave and a pension scheme.

Benefits

Generous annual leave

Pension scheme

Well-being support

Qualifications

• Extensive management experience within a regulatory capacity.
• Proven track record of successful enforcement outcomes.
• Ability to prioritize workload in a busy environment.

Responsibilities

• Lead compliance and enforcement for the department.
• Manage a team of Investigators and Officers.
• Ensure effective enforcement outcomes and policy delivery.

Skills

Knowledge of housing and public health legislation

Management experience

Excellent communication skills

Strong decision-making skills

Strong IT skills

Job description

Overview

A rare and exciting opportunity has arisen to join Birmingham City Council's expanding Private Rented Sector Property Licensing Team. We are seeking an experienced manager to lead on compliance and enforcement for the department. Birmingham is an interesting and unique place to work with excellent opportunities for professional development created by the challenging, fast-paced and varied workload. You will be responsible for a driven and dynamic team. The successful candidate will manage a large team of Investigators, Team Leaders and Enforcement Officers undertaking investigations, conducting inspections, and enforcing housing legislation to deliver the aims and objectives of the Licensing Regime. This is a leadership position requiring strategic and operational experience and expertise in housing law, general enforcement and public health. The role is based at the Regulation and Enforcement Offices in Birmingham. This is an office-based role; you will be expected to travel around the city for which you will be remunerated for the use of your car.

Responsibilities

• Lead on compliance and enforcement for the department, managing a driven and dynamic team.
• Manage a large team of Investigators, Team Leaders and Enforcement Officers undertaking investigations, conducting inspections, and enforcing housing legislation to deliver the aims and objectives of the Licensing Regime.
• Collaborate to ensure effective enforcement outcomes and policy delivery within a regulatory framework.
• Support and develop the team to meet objectives and maintain high professional standards.
• Travel around Birmingham as required; this is an office-based role with car-related allowances.

Qualifications and experience

• Knowledge and practical experience in enforcement across the breadth of housing and public health legislation.
• Extensive management experience in a Service Manager, or equivalent, position within a regulatory capacity. A skilled manager able to motivate and develop your team to deliver their objectives.
• Experience and understanding of sensitive political environments and the ability to manage and navigate these.
• A fast, strong and sound decision maker.
• Proven track record of successful enforcement outcomes.
• Experience of enforcement-related policy writing.
• Ability to prioritise and manage own workload to meet deadlines in a busy environment with competing demands.
• Excellent communication skills (oral and written) including experience of writing and presenting reports to Council committees.
• Strong IT skills including experience of reporting software.
• Ability to work flexibly including evenings, weekends and outside office hours.

Additional information and requirements

• We are keen to hear from candidates who share our enthusiasm, commitment and drive to deliver excellent services.
• We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Positive action may be used to achieve diverse shortlists; recruitment times may be longer as a result.
• Birmingham City Council is an accredited Disability Confident Leader employer and is committed to employing, retaining and developing all of our people. Please let us know if there are any reasonable adjustments, additional support, accessibility needs, or any way we can support you through your application.
• We welcome applications from people with caring responsibilities and flexible working options will be considered.
• A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Benefits

• Excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.