Service Manager

Cartrefi Cymru; Wales; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading social care provider in the UK is seeking a Service Manager for the day-to-day operation of supported living homes. You will lead and motivate a team to provide quality, person-centered support while ensuring compliance with care standards. The ideal candidate will have experience in social care, a Level 5 qualification in Health and Social Care, and a strong commitment to supporting individuals with learning difficulties. This role offers a range of benefits including annual leave and a company pension.

Benefits

25 days annual leave increasing to 30 after 5 years

Health and Wellbeing programme

Company pension

Benefits and discount platform

Qualifications

• Experience in social care supporting individuals with learning difficulties is essential.
• Level 5 qualification in Health and Social Care or working towards it is required.
• Must have a caring nature to support individuals in achieving their potential.

Responsibilities

• Manage the daily operations of supported living homes and community support services.
• Lead, mentor, and coach support workers to ensure quality, person-centered support.
• Conduct regular reviews of support requirements, ensuring adherence to care principles.

Skills

Experience supporting people with learning difficulties

Caring nature

Flexibility to work shifts

Driving license and ability to travel

Education

Level 5 qualification in Health and Social Care

Job description

As Service Manager you'll be responsible for the day-to-day operation and management of supported living homes and community support services. You'll provide motivational leadership and direction to your team, enabling them to provide quality, person centred support to the people we support. You'll enjoy building positive relationships with all stakeholders and put our vision and values into action. We host monthly cooperative and family meetings to encourage engagement, share feedback and build stronger connections. You'll carry out frequent reviews of the support requirements provided, including service delivery plans, support plans, progress log and risk assessments following the principles and practices of person-centred and relationship-centred Active Support. You'll manage a team of support workers with responsibility for all aspects of team management and development as well as encouraging and coaching them to creatively problem solve and develop. We'd love to hear from you if you havep>

• experience supporting people with learning difficulties in a social care setting
• Level 5 qualification in Health and Social Care (or actively working towards)
• a strong caring nature to support others to live an enriched life and fulfil their potential
• a working knowledge and understanding of the Care Council for Wales Code of Practice
• flexibility to work shifts and provide cover as required
• access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this
• a drivers licence and happy to travel for meetings and training.
• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years' service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform