Service Engineer

Veolia Environmental Services (Uk) Plc; Remote; GBP 80,000 - 100,000; Full time

Job summary

An environmental services company in the UK is seeking a full-time technical support specialist. This role involves building strong customer relationships, providing preventative maintenance, and ensuring timely completion of service tasks. Candidates should have an engineering qualification, a full UK driving license, and strong communication skills. The position also offers a comprehensive benefits package including flexible leave, a company car, and an enhanced pension scheme.

Benefits

25 days annual leave plus birthday leave

Company car benefit

Enhanced pension scheme

Eye care and flu vouchers

24/7 access to virtual GP consultations

Qualifications

• Mechanical, Electrical or Chemical Engineering qualification.
• A full UK driving licence.
• Knowledge and experience in water treatment is desirable.

Responsibilities

• Develop and maintain good working relationships with customers.
• Provide on-site corrective/preventative maintenance and support.
• Complete risk assessments and documentation on time.

Skills

Mechanical Engineering qualification

Electrical Engineering qualification

Chemical Engineering qualification

Communication skills

Time management skills

IT competency

Technical skills: Debugging, Computer Networking, ConnectWise

Education

UK driving licence

Tools

PowerShell

C#

Medical Imaging

Job description

Responsibilities

• Develop and maintain good working relationships with customers.
• Observe and enforce Company and client Health & Safety policies.
• Provide on‑site corrective/preventative maintenance and after-sales technical and commercial support.
• Carry out commissioning work.
• Timely completion and submission of risk assessments, work reports, timesheets and other documentation.
• Timely completion of site tasks and activities as required.
• Propose and undertake relevant training approved by the line manager.
• Gather site information and compile site log‑books for customers, maintain and audit.

Qualifications & Requirements

• Mechanical, Electrical or Chemical Engineering qualification.
• A full UK driving licence.
• Good communication skills, punctual, presentable, willing to learn and develop.
• Knowledge and experience of company product applications and markets is desirable.
• Knowledge and experience in water treatment is desirable.
• Excellent time management skills.
• Passionate about providing a first‑class service to customers.
• Able to handle challenging conversations with customers and find a resolution.
• Strong communication skills both verbally and written, able to communicate at all levels in a clear, concise manner.
• Demonstrated experience of building strong working relationships internally and externally.
• Good level of IT competency.
• Able to prioritise workload and manage multiple tasks.
• Technical skills: Debugging, Computer Networking, ConnectWise, PKI, PowerShell, Windows, C#, Automotive Diagnostics, Medical Imaging, Azure, Technical Support, Troubleshooting.
• Experience: years

Benefits

We offer a comprehensive benefits package to support your well‑being, work‑life balance and long‑term security. You’ll enjoy 25 days of annual leave plus birthday leave. Company car benefit provides flexibility to travel in comfort. An enhanced pension scheme ensures a strong foundation for your future. Benefits include eye care and flu vouchers, 24/7 access to virtual GP consultations, referral bonuses and exclusive discounts.

Optional flexible benefits: Private Medical Insurance, Buy/Sell Annual Leave, Group Income Protection, Dental and Travel Insurance, Group Life Assurance, Critical Illness cover for you and partner, Personal Computer Car Leasing and Cycle to Work Schemes.

Diversity & Inclusion

At Water Technologies UK we are proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do but also the right thing for our business. We are fully committed to building a diverse and inclusive workplace for all colleagues. All applicants who meet the minimum requirements will be considered, regardless of age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status.

As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.

Remote Work

Remote Work: Yes

Employment Type

Full‑time