Service Engineer

Wallace Hind Selection LTD; Metropolitan Borough of Solihull; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A premier recruitment partner seeks a Service Engineer based in the Midlands, offering an exciting role involving both local and national travel. Candidates should have hands-on experience with mechanical, electrical, and software engineering in a fast-paced environment. Responsibilities include installations, machinery servicing, and providing technical support. Attractive benefits include a competitive salary of £35,000 to £45,000, a company vehicle, and a pension plan. Join a dynamic team recognized for its world-class products.

Benefits

Overnight payment for nights away

Company Car or Van

25 days annual leave plus statutory days

Pension matched to 5% of salary

Private healthcare

Life assurance

Income protection cover

Qualifications

• Proven track record in an industrial Service Engineer role within capital equipment.
• Ability to build long-term relationships with customers.
• Confident communication and a methodical approach.

Responsibilities

• Perform planned installations and reactive repair work.
• Handle breakdowns and services of machinery on-site.
• Provide technical support in the internal demo centre.

Skills

Mechanical engineering skills

Electrical engineering skills

Software engineering skills

Communication skills

Problem-solving skills

Job description

Are you a Service Engineer, based in the Midlands, who enjoys interesting work and with both local and national travel? Do you now want to work for an employer with world‑class products, applications, and customers? We welcome applications from hard‑working Service Engineers with both mechanical and software engineering skills gained by working with industrial capital equipment.

Basic Salary

£35,000 – £45,000

Benefits

• Overnight payment for any nights away
• Company Car or Van
• 25 days annual leave (plus statutory days)
• Pension – matched to 5 % of salary
• Private healthcare
• Life assurance
• Income protection cover

Location

Midlands based, with regional and national travel as required (approximately 5 days on the road per week).

Comutable Locations

• Birmingham
• Rugby
• Leicester
• Wolverhampton
• Solihull
• Worcester
• Royal Leamington Spa
• Coventry
• Warwick

Job Description

As our Service Engineer you will join an established and experienced national team. Your first six months will be spent training, learning on the job, and shadowing a colleague until you are competent and ready to work solo.

Key Responsibilities

• Planned installations, coupled with reactive repair work.
• Deal with breakdowns and servicing of machinery on customers' premises.
• Work with customers across many industry sectors, including print, packaging, defence, aerospace, graphics, medical, automotive, and fashion.
• Build long‑term relationships with our customers.
• Provide technical support and expertise within our state‑of‑the‑art internal demo centre.
• Write and complete field service reports for customer records.

Person Specification

• Proven track record of experience in an industrial Service Engineer role within capital equipment (or similar).
• Mechanical, electronic, electrical, and software engineering skills gained within a fast‑paced environment.
• Smart, credible, customer‑facing, and creative flare in problem‑solving.
• Full driving licence, passport, and flexibility to conduct overnight stays in the UK and skills training in Switzerland (or occasional overseas work).
• Confident communication with adaptability to engage at all levels.
• A methodical approach with the ability to work independently, manage time, and deliver accurate results.

Our Company

We are a multiple‑award winning, branded manufacturer of prestigious capital equipment used across a wide range of industries. Our products and service support are recognised as industry‑leading. We continue to build on our successful UK presence, with the full backing and resources of a strong international business. Our culture is progressive, open‑minded, and forward‑thinking.

It is highly likely you have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Engineer, Service Technician, Maintenance Engineer, Maintenance Technician, Plant Engineer – Industrial Capital Equipment, Industrial Machinery, Automation Solutions.

Interested?

Please click apply. You will receive an acknowledgement of your application.

Wallace Hind Selection and our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

Note: Wallace Hind Selection are the retained recruitment partner of our client; therefore any direct applications to our client from candidates or agencies will be forwarded to us directly.

Reference: JK18247, Wallace Hind Selection.