Service Design & Transition Manager

ZipRecruiter; Sheffield; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment platform is seeking a Service Design & Transition Manager for a hybrid role in Sheffield. The ideal candidate will have a strong background in IT service management and demonstrate excellent stakeholder and vendor management skills. This is a contract position expected to last 6 months, with a rate of £500–£600 per day. Immediate start is possible.

Qualifications

• Strong background in IT Service Management across Service Design and Transition.
• Experience in complex, enterprise-level organizations.
• Excellent stakeholder and vendor management skills.

Responsibilities

• Shape and deliver service strategies for seamless transitions.
• Drive operational excellence across the organization.

Skills

IT Service Management

Vendor management

Incident Management

Problem Management

Continuous service improvement

Stakeholder management

Service Transition

Tools

ITIL

Job description

Overview

Location: Hybrid with 3 days per week onsite in Sheffield

Contract Length: 6 months

Rate: £500–£600/day (Inside IR35)

Start Date: Immediate (2–4 week notice periods considered)

Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? If so, apply now for this new contract.

The Service Design & Transition Manager will be required to work on-site in Sheffield for 3 days per week.

This role is joining a large-scale and highly complex transformation programme, and we’re looking for a Service Design & Transition Manager with a real go-getter attitude. You’ll be a well-rounded Service Manager with proven experience in Service Design, Service Transition, Vendor management, major incident & problem management, and continuous service improvement.

This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running.

You’ll play a key role in shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation.

Key Requirements

• Strong background in IT Service Management (well-rounded across Service Design, Transition, Problem and Incident Management)
• Experience working in complex, enterprise-level organisations as part of a large programme team
• Excellent stakeholder and vendor management skills (complex, multi-vendor environments)
• Track record of leading service transitions and continuous service improvement
• Strong experience of ITIL

The rate is dependent on skills and experience but is expected to be in the range of £500-£600 per day. This contract is inside IR35.

If you're ready to make an impact and bring your expertise to a dynamic team, we’d love to hear from you.

Service Design & Transition Manager