Service Colleague - Christchurch

Asda Stores Ltd.; Hurn; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading supermarket chain in Hurn is seeking a service colleague to work across multiple departments and ensure excellent customer service. You will assist customers at the checkout and replenish products while collaborating with the team to maximise sales. Ideal candidates will be friendly, enthusiastic about learning new skills, and dedicated to enhancing the shopping experience. Perks include colleague discounts and wellbeing support.

Benefits

15% colleague discount

Discounts on Asda services

Flexible pay access through Wagestream

Company pension

24/7 virtual GP

Parental leave policies

Recognition programme

Qualifications

• Commitment to delivering a great shopping experience for customers.
• Ability to work across multiple departments.

Responsibilities

• Serve customers at the checkout and across multiple departments.
• Collaborate with the team to maximise sales.
• Provide friendly assistance to help customers.

Skills

Natural friendliness

Enthusiasm for learning

Customer service skills

Job description

Overview

Our operation runs 15 hours per day, 7 days per week. The hours available for this position would be Wednesday, Thursday and Friday 14:00 - 21:00. As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkout, reducing products, picking for delivery services, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and 'extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.

You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.

Responsibilities

• Serve customers at the checkout and across multiple departments (reducing products, picking for delivery services, replenishing products on the shelves) to ensure the smooth operation of stores.
• Collaborate with the team to maximise sales and deliver a great online shopping experience.
• Provide friendly, proactive assistance to customers to help them find what they need.

Qualifications

• Natural friendliness and enthusiasm for learning skills across different departments.
• Commitment to delivering a great shopping experience for customers.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas