Service Colleague

ASDA; Basingstoke; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Basingstoke is seeking a Service Colleague to provide excellent customer service across various departments. This part-time, permanent role offers flexible working hours and involves tasks like serving customers, preparing pizzas, and replenishing shelves. Ideal candidates will be friendly, eager to learn, and enjoy teamwork. The position includes various benefits such as discounts and wellbeing services.

Benefits

15% colleague discount

Access to flexible pay via Wagestream

Company pension

Wellbeing services including virtual GP

Parental leave policies

Colleague recognition program

Qualifications

• Must be friendly and eager to learn.
• Passionate about providing a great shopping experience.
• Enjoy working with a team and engaging with customers.

Responsibilities

• Serve customers at checkouts across various departments.
• Prepare pizzas and pick for deliveries.
• Replenish shelves to ensure smooth store operations.

Skills

Customer service skills

Team player

Friendly demeanor

Eagerness to learn

Job description

Job Title

Service Colleague

Location

Basingstoke

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

36

Pay Rate

£12.45

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

13 September 2025

Job Description

Our operation runs 24 hours per day, 7 days per week, with a variety of shift patterns. We offer flexible working to fit your lifestyle, with late and weekend work being a requirement. As a service colleague, you will work across various departments to ensure the smooth running of our stores, including serving customers at checkouts, preparing pizzas, picking for deliveries, or replenishing shelves. We prioritize excellent customer service, welcoming stores, and ‘extra special’ products. Our team works together to maximize sales and enhance the online shopping experience.

About You

You are friendly, eager to learn, and passionate about providing a great shopping experience. You enjoy working with your team and engaging with customers to help them find what they need and have a friendly chat along the way. If this sounds like you, apply today by completing an online application.

Benefits

• Colleague discount: 15% off shopping at Asda from day 1 for you and a nominated user
• Discounts on Asda services such as Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Wagestream: access to flexible pay, income tracker, financial coaching, and more
• Company pension
• Wellbeing services including virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support
• Inclusion networks to promote diversity and inclusion
• Parental leave policies including maternity, adoption, paternity, shared parental, neonatal care, and fertility support
• Colleague recognition program
• Special offers and discounts on various services and activities