Service Colleague

ASDA; Basingstoke; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a leading company as a Service Colleague in Basingstoke, where you'll play a vital role in delivering excellent customer service across various departments. Flexibility is key, with opportunities to work late and weekends while enjoying valuable benefits such as a colleague discount starting on day one.

Benefits

15% colleague discount

Discounts on various Asda services

Access to financial coaching via Wagestream

Company pension

Wellbeing support including virtual GP

Parental leave policies

Colleague recognition program

Special offers and discounts

Qualifications

• Friendly and eager to learn.
• Ability to engage positively with customers.
• Enthusiastic about working in different departments.

Responsibilities

• Serve customers at checkouts and prepare pizzas.
• Pick products for home deliveries and replenish shelves.
• Ensure efficient running of multiple store departments.

Skills

Customer Service

Teamwork

Flexibility

Job description

Job Title

Service Colleague

Location

Basingstoke

Employment Type

Part time

Contract Type

Fixed Term

Shift Pattern

Afternoon shifts

Hours per Week

15

Pay Rate

£12.21

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

11 June 2025

Job Description

Our operation runs 24 hours per day, 7 days per week, with a variety of shift patterns. We offer flexible working to fit around your lifestyle. Late and weekend work is a requirement, and we may need to be flexible with your work pattern.

As a service colleague, you will work across multiple departments to ensure the efficient running of our stores. Your tasks may include serving customers at checkouts, preparing pizzas, picking for home deliveries, or replenishing products on shelves. Our focus is on providing excellent customer service, welcoming stores, and 'extra special' products. We work as a team to maximize sales and deliver a great online shopping experience.

About You

You should be friendly, eager to learn, and enthusiastic about working in different departments. You care about providing a great shopping experience, helping customers find what they need, and engaging with them positively.

Benefits

• 15% colleague discount from day 1 for you and a nominated user
• Discounts on Asda services like Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, Tyres, Breakdown Cover
• Access to Wagestream for flexible pay, income tracking, financial coaching, and savings
• Company pension
• Wellbeing support including virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support
• Inclusion networks to promote diversity and inclusion
• Parental leave policies including maternity, adoption, paternity, shared parental, neonatal care, and fertility support
• Colleague recognition program
• Special offers and discounts on various services and activities