Service Advisor

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Watford; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading automotive recruitment firm in Watford is seeking an experienced Service Advisor to join their team. You will manage customer interactions, advise on service needs, and ensure a top-quality experience. Ideal candidates have dealership experience, strong communication skills, and a passion for the automotive industry. This role offers a competitive salary and significant OTE potential.

Benefits

Competitive salary

Ongoing training and career development

Professional work environment

Qualifications

• Proven experience as a Service Advisor in a franchised dealership.
• Strong technical understanding of vehicle servicing.
• Superb communication and organisational skills.

Responsibilities

• Advising customers on vehicle service needs and technical issues.
• Booking in vehicles and updating customers throughout the process.
• Cross-selling additional services, repairs, and parts.
• Handling invoices and service documentation.
• Delivering a top-tier experience that builds customer trust and loyalty.

Skills

Service advising

Technical understanding

Communication skills

Organisational skills

Job description

Service Advisor

Basic Salary: £30,000 – £32,000 | OTE: £40,000 – £44,000
Watford / Full Time / Permanent
Hours: Monday to Friday (8am – 6pm) | 1 in 3 Saturdays (8am – 1pm)

Are you ready to take your career in automotive aftersales to the next level?

We’re working with a leading Main Dealer in the Watford area that’s searching for an experienced and driven Service Advisor to join their fast-paced, high-performing team. This is your chance to be part of a respected brand with a reputation for excellence — and to earn a great salary while doing it!

What’s in it for you?

• A competitive basic salary with realistic OTE up to £44k
• The chance to work with a reputable dealer group and strong leadership team
• Ongoing training, career development, and support
• A buzzing, professional work environment where your input is truly valued

Your Role:

As a vital part of the service team, you’ll be the friendly face (and voice) our clients customers count on. You’ll manage the customer journey from booking to collection, ensuring every interaction is smooth, professional, and personable.

Key responsibilities include:

• Advising customers on vehicle service needs and technical issues
• Booking in vehicles and updating customers throughout the process
• Cross-selling additional services, repairs, and parts
• Handling invoices and service documentation
• Delivering a top-tier experience that builds customer trust and loyalty

What We’re Looking For:

• Proven experience as a Service Advisor in a franchised dealership
• Strong technical understanding of vehicle servicing
• Superb communication and organisational skills
• A polished, professional approach with a customer-first mindset
• A stable work history and a passion for the motor trade

Interested? Apply now or contact Stacey Hunt at ACS Automotive Recruitment Consultancy to find out more about this exciting opportunity!