Service Advisor

Auto Skills UK; Kingston upon Hull; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a motivated Service Advisor to join their dynamic team in Hull. This role offers the chance to work in a modern and prestigious workspace, where you will be responsible for arranging service bookings and ensuring customer satisfaction. You will leverage your upselling skills to promote service plans and special offers while maintaining high standards of service. With exclusive staff discounts and performance-based bonuses, this opportunity is perfect for individuals looking to grow in a supportive environment. If you are passionate about customer service and have a knack for upselling, this position is tailored for you.

Benefits

Exclusive staff discounts

Performance-based bonuses

Paid sick leave

Modern workspace

"Refer a Friend" reward program

Employee recognition initiatives

Complimentary tea and coffee

Cycle-to-Work scheme

Qualifications

• Previous experience as a Service Advisor is essential.
• Knowledge of DMS systems like Kerridge or Pinnacle is required.

Responsibilities

• Arrange Service Department bookings efficiently.
• Upsell services and ensure customer satisfaction.

Skills

Customer service skills

Upselling skills

Team player

Problem-solving skills

Education

Experience as a Service Advisor

Full manual UK Driving Licence

Tools

Kerridge

1 link

Pinnacle systems

Job description

Service Advisor
Location - Hull

Benefits:

1. Exclusive staff discounts
2. Performance-based bonuses
3. Paid sick leave
4. Modern and prestigious workspace
5. "Refer a Friend" reward program
6. Employee recognition and appreciation initiatives
7. Complimentary tea and coffee
8. Cycle-to-Work scheme

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor:

1. Arranging Service Department bookings.
2. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
3. Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor:

1. Must have previous experience as a Service Advisor.
2. Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
3. Previous experience Upselling.
4. Full manual UK Driving Licence.

If you are interested in this Service Advisor position, please contact James Jackson @ Auto Skills and quote job number: 50131.