Service Advisor

ASI Recruitment Ltd; Guildford; On-site; GBP 32,000 - 34,000; Full time

Job summary

A leading recruitment agency in Guildford is seeking a Service Advisor. The role offers a competitive salary of £32–34k along with a profit-share bonus scheme. Key responsibilities include customer interactions, managing service bookings, and supporting a high standard of service delivery. Previous experience in the motor trade is essential. The opportunity includes structured training and various company benefits.

Benefits

Profit share bonus scheme

21 days holiday plus Bank Holidays

Structured training provided

Company benefits package

Free onsite parking

Qualifications

• Previous motor trade experience is essential.
• Experience in fast-fit, dealership, or service centre environments is desirable.

Responsibilities

• Act as the first point of contact for customers.
• Manage bookings for servicing, repairs, MOTs, and tyre fittings.
• Liaise with technicians for smooth workflow.
• Keep customers informed on progress.
• Handle invoicing and payments accurately.
• Support branch manager in service delivery.

Skills

Strong customer service and communication skills

Organised and confident

Team player with a proactive attitude

Job description

Overview

“The more you engage with customers, the clearer things become and the easier it is to determine what you should be doing.” – John Russell (Harley Davidson)

Service Advisor

Basic up to £34k + Bonus! Profit Share Scheme Available! Monday to Friday! Guildford Area

Step into a role that offers real work-life balance, a supportive team, and the chance to develop your career in the motor trade. With a competitive salary of £32–34k, profit-share bonuses of £100–£300 a month after probation, Monday to Friday shift, and structured training, this is an excellent opportunity to build stability and progression while still enjoying your personal time.

Responsibilities

• Act as the first point of contact for customers, providing a professional and friendly service.
• Manage bookings for servicing, repairs, MOTs and tyre fittings.
• Liaise with technicians to ensure smooth workflow and accurate job updates.
• Keep customers informed on progress and provide clear explanations of work required.
• Handle invoicing and payments accurately.
• Support the branch manager in maintaining high standards of service delivery.

Requirements

• Previous motor trade experience essential.
• Strong customer service and communication skills.
• Organised and confident working in a busy service environment.
• A team player with a proactive attitude.
• Additional experience in fast-fit, dealership, or service centre environments is desirable.

What’s on Offer

• £32–£34k basic salary.
• Profit share bonus scheme (£100–£300 per month after probation).
• 21 days’ holiday plus Bank Holidays.
• Structured training provided, with opportunities to gain further qualifications.
• Company benefits package including pension and staff discounts.
• Free onsite parking (limited).
• Hours: Monday–Friday, 8am–5:30pm; occasional Saturdays (paid back as time off).

Other Opportunities

If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!

Referral Scheme

If you’re not a Service Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.

Important

Silent Search

Looking for a new role but want to keep it confidential? With ASI Recruitment, your details remain completely anonymous until you’re invited to interview. Your job search stays private — just as it should.

Please note: ASI Recruitment will never move forward with an application without speaking to you first. To make sure we can reach you quickly, please include up-to-date contact details (mobile, email, and landline if you have one) on your CV.