Service Advisor

Perfect Placement; Guildford; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor for a busy Service Department in Guildford. The role requires excellent communication skills and a background in service advisory roles. Candidates will be responsible for communicating with customers, producing job cards, and advising on costs. The position offers a competitive salary of up to £34,000 plus bonuses based on performance, 21 days of annual leave, and opportunities for career advancement.

Benefits

Competitive salary

Bonus potential

Pension scheme

21 days annual leave + bank holidays

Staff discount scheme

Opportunities for career advancement

Qualifications

• Experience within a Service Advisor role is required.
• Must be able to upsell on service work and plans.
• Strong customer interaction skills are necessary.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs and timescales.

Skills

Customer Focused

Excellent communication

Ability to upsell

Familiarity with Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive Service Centre who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Guildford area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive salary: Up to £34,000 DOE + qualifications/knowledge
• Bonus: OTE ranges from £100 - £300 per month (average £150) based on monthly set targets for the branch
• Pension scheme
• 21 days of annual leave + bank holidays
• Staff discount scheme for friends and family
• Opportunities for career advancement, including keyholder responsibilities and potential promotion to Branch Manager

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £34000 with OTE of circa £37000.

To apply for this Service Advisor position, please forward your CV to Liam Buffenbarger quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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