Service Advisor

Auto Skills UK; Colchester; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading car dealership is seeking an enthusiastic Service Advisor to join their team in Colchester. The role involves arranging bookings and providing exceptional customer service while upselling additional services. Previous experience and knowledge of DMS systems are essential for success in this position.

Qualifications

• Previous experience as a Service Advisor is mandatory.
• Full manual UK Driving Licence required.

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading and meeting customer needs.
• Upselling additional works and service offers.

Skills

Customer Service

Upselling

Team Player

Tools

Kerridge

1 link

Pinnacle

Job description

Service Advisor
Basic Salary - £28,000
OTE - £35,000
Location - Colchester

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 51729