Server / Waiter / Waitress

Heartwood Inns; Cobham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality group in Cobham is in search of a passionate Waiter / Waitress to join their vibrant team. The ideal candidate will have at least one year of experience, outstanding interpersonal skills, and a love for providing excellent service. This role offers competitive pay based on the National Living Wage plus TRONC, with a variety of perks including discounts and training opportunities. Join a multi-award-winning team committed to high standards and community engagement.

Benefits

Free on-site parking

50% off food at any Heartwood Inns

Referral Bonus up to £1,500

Discounts on retailers and experiences

Cycle to Work Scheme

Enhanced Maternity & Paternity leave

Qualifications

• Minimum of one year’s experience required in a similar role.
• A genuine passion for delivering excellent customer service.
• Interest in high-quality food and upholding high standards.

Responsibilities

• Making guests feel special through excellent service.
• Being flexible and reliable in a busy work environment.
• Ensuring high standards of service during shifts.

Skills

Interpersonal skills

Flexibility

Passionate about service

Job description

Waiter / Waitress

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.

We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer

Pay is based on National Living Wage + TRONC

Due to the site location, it’s difficult to get there by public transport – but we offer free on-site parking

Minimum of one year’s experience required

Bespoke training and development through our Stepping Stones programme

Access to the Employee Assistance Program with Hospitality Action

Instant pay access through EarlyPay

Enhanced Maternity & Paternity leave

Referral Bonus

Up to £1,500 Referral Bonus

50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends

A birthday gift and Long Service Recognition

Discounts on hundreds of retailers and experiences via Reward Gateway

Cycle to Work Scheme

About You

You’re a people person with great interpersonal skills and love making guests feel special

You’re flexible, reliable, and passionate about delivering excellent service

Have an interest in great quality food and high standards

Heartwood Collection accolades

Heartwood Collection is a multi-award‑winning hospitality group :

Sunday Times Best Places to Work winner 2024

Double winner at the Publican Awards 2024

Best Pub Brand / Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

• The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship