Sensory Support Officer

Career Choices Dewis Gyrfa Ltd; Wales; On-site; GBP 40,000 - 60,000; Full time

Job summary

A supportive charity organization in North Wales seeks a Sensory Support Officer to enhance social connections for individuals with sight and hearing loss. The role involves engaging with service users, building local networks, and delivering presentations. Applicants should have strong people skills, relevant experience, and fluency in Welsh. Join us in making a meaningful impact on community wellbeing.

Benefits

Full training in specialist communication

Ongoing learning and development opportunities

Career progression opportunities

Qualifications

• Experience in the charity or support sector.
• Proven ability to establish and grow a service across a wide area.
• Confidence working with external partners and volunteers.

Responsibilities

• Establish a network of local info points.
• Engage with new service users and referral partners.
• Coordinate social groups and events across the region.
• Showcase assistive technology to small groups.

Skills

Strong people skills

Fluent Welsh language skills

Experience delivering talks and community engagement

Strong IT skills

Knowledge of sensory loss or assistive technology

Education

Level 3 Information, Advice and Guidance (IAG)

Level 3 Award in Education and Training (PTLLS)

Maths and English GCSE (Grade C/4 or above)

Tools

Microsoft Office

Job description

Sensory Support Officer (North Wales) Location: North & Mid Wales (with regular travel across the region) Hours: Full-time Contract: Fixed Term to end of Nov. 2029 Salary: £27,402 Our client is dedicated to tackling isolation and promoting wellbeing for people living with combined sight and hearing loss.

They help their members and their carers access the support, services, and activities that help them thrive, and thanks to funding from the National Lottery Community Fund, they're now looking for a Sensory Support Officer to join their Wales team to cover the northern half of the country.

Role As part of their Charitable Services team, you'll play a key role in bringing their support to new and existing members:

• Establishing a network of local info points where the public can obtain info & advice.
• Engaging with new service users and referral partners to grow their reach.
• Coordinating social groups and special events across the region.
• Showcasing assistive technology to small groups.
• Delivering awareness sessions to small groups.
• Building partnerships with local organisations and promoting volunteering.

Your focus will be on enabling people with combined sight and hearing loss to connect with services and opportunities that will help them to enjoy improved social connections, good health, wellbeing, and independence.

About you

Our client is looking for someone with strong people skills, initiative, and the ability to inspire and motivate others.

You’ll bring experience of working in the charity or support sector, along with:

• A proven ability to establish and grow a service across a wide area.
• Experience delivering talks, presentations, and community engagement.
• Confidence working with external partners, volunteers and service users with a range of abilities.
• Strong IT skills and excellent record‑keeping.
• An understanding of safeguarding and data protection.

Our client is seeking someone with fluent Welsh language skills for this role.

Knowledge of sensory loss, BSL, or assistive technology would be a bonus, but all relevant training will be given.

Most importantly, you'll share their passion for empowering people with combined sight and hearing loss and be able to travel independently across the region.

Qualifications

• Level 3 Information, Advice and Guidance (IAG) or proven transferable skills.
• Level 3 Award in Education and Training (PTLLS) or equivalent experience.
• Maths and English GCSE (Grade C/4 or above).
• High level of IT literacy, including Microsoft Office and virtual platforms.
• Fluency in written and spoken Welsh.

Be part of a supportive, values‑driven charity making a real difference every day.

Help deliver a transformative, funded programme with a lasting legacy.

Receive full training in specialist communication, assistive technology, and more.

Benefit from ongoing learning, development, and career progression opportunities.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).