Senior Workforce Information Analyst

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust; Wigan; Hybrid; GBP 38,000 - 47,000; Full time

Job summary

A leading healthcare provider in Wigan seeks a Senior Workforce Information Analyst to enhance workforce intelligence via data analysis and reporting. The successful candidate will lead innovation in data dashboards and provide critical analysis to support recruitment and workforce planning. Applicants should have significant experience in data analysis and visualisation, alongside superior communication skills. This role offers a flexible working environment and competitive salary, emphasizing the importance of a diverse workforce.

Benefits

Flexible working environment

Professional development opportunities

Qualifications

• Significant experience in workforce data analysis, data visualisation or systems administration.
• Highly effective communication skills, able to explain complex data clearly.
• Experience of managing large datasets, employing a range of methods.

Responsibilities

• Lead on high-quality workforce data provision, reporting, and system optimisation.
• Develop innovative data dashboards with narrative-driven insight.
• Provide expert analysis for recruitment and workforce priorities.

Skills

Advanced analytical skills

Expertise in Microsoft Excel

Data visualisation skills (Power BI/Qlik)

Strong organisational and prioritisation skills

Communication skills

Education

Degree level in relevant subject or significant experience

Tools

Power BI

Qlik

SQL

ESR

Job description

Go back Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Senior Workforce Information Analyst

The closing date is 06 January 2026

Do you have advanced data analysis skills and a passion for transforming workforce intelligence into meaningful insight?

Are you driven by data accuracy, automation, and improving how organisations understand and use workforce information?

This is an exciting opportunity to join WWL as a Senior Workforce Information Analyst, playing a pivotal role in shaping our digital workforce future.

People Services Division | 37.5 hours | Based at Buckingham Row, Wigan

Shortlisted candidates will be asked to complete a short technical assessment as part of the selection process. This will be proportionate to the role and designed to assess analytical and data-handling skills relevant to the post.

Main duties of the job

About the Role

As a key member of the Workforce Analytics & Systems Team, you will lead on the provision of high-quality workforce data, reporting, and system optimisation across the Trust.

You will work closely with the Digital Workforce & Informatics Lead and the Assistant Director of Workforce Transformation to support strategic decision-making, workforce planning, compliance and delivery of the People Strategy.

This role includes:

• Leading the development of innovative data dashboards (Power BI/Qlik) with narrative-driven insight
• Ensuring ESR and all workforce systems are optimised, accurate and fully integrated
• Providing expert analysis to support recruitment, retention, absence, wellbeing and EDI workforce priorities
• Managing data integrity, quality assurance and audit processes
• Supporting statutory returns (e.g. WRES, WDES, PWR, NWRS)
• Leading on workforce systems training, capability-building and digital workforce improvements
• Managing and developing a Workforce Information Analyst

This is a highly influential role, supporting conversations at Executive, Divisional and system level.

You must be available to travel between the Wrightington, Wigan and Leigh sites as required by business needs.

About us

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values.

People at the Heart

Listen and Involve

Kind and Respectful

ONE Team

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Job responsibilities

What Were Looking For

Essential Experience & Skills

(Condensed from the Person Specification)

Significant experience in workforce data analysis, data visualisation or systems administration

Advanced analytical skills, including managing large datasets, trend analysis and complex reporting

Expertise in Microsoft Excel and strong skills in BI tools (Power BI/Qlik/SSRS)

Experience developing dashboards, reporting suites and data quality processes

Proven experience using ESR or similar systems, including upgrades and optimisation

Experience delivering workforce data to senior stakeholders

Ability to lead/contribute to system improvement projects and service redesign

Highly effective communication skills, able to explain complex data clearly

Strong organisational and prioritisation skills, with ability to work under pressure

Experience working in NHS workforce, HR, payroll or finance data

SQL, AI/digital automation, or advanced analytics experience

Understanding of rostering systems (HealthRoster)

Experience managing a team

Knowledge of procurement or IT contract management

About You

You will thrive in this role if you are:

• Passionate about using data to drive improvement
• Able to challenge, analyse trends and tell the story behind the data
• Confident working across multiple systems and stakeholders
• Proactive, solutions-focused and committed to high-quality standards
• Comfortable balancing strategic work with hands‑on technical requirements
• Motivated by improving workforce experience and organisational insight

Why Join WWL?

• Play a central role in advancing our digital workforce vision
• Shape how workforce intelligence supports patient care and organisational priorities
• Be part of a strengthened, modernised People Services function
• Opportunities for professional development and leadership
• Flexible, supportive and collaborative working environment

Apply Now

If youre an analytical thinker with strong technical expertise and a passion for improving workforce systems and intelligence, we would love to hear from you.

Join us and help drive the future of workforce analytics at WWL.

Person Specification

Qualifications

• Educated to a degree level in relevant subject or able to demonstrate significant experience in system administration within a workforce data setting
• Evidence of further development - education/training
• Evidence of continuous professional development. Project management qualification

Experience

• Significant experience or education in data analysis or data visualisation.
• Experience in developing quality assurance processes to ensure accurate data reporting.
• Significant experience of providing and presenting workforce information to senior management.
• Experience of writing and developing reports for management.
• Experience of working with competing priorities often with tight deadlines and/or given at short notice.
• Significant experience of using a variety of computer packages including excel, access to an advanced level.
• Significant experience of managing large datasets, employing a range of methods to extract, manipulate and report on information.
• Significant experience of analysing information and trends in order to explain patterns in data.
• Significant experience of dealing with system migration, maintenance and upgrades.
• Proven experience of managing workforce systems, data and delivering change projects
• Significant Experience of payroll/HR/finance system integration and reconciliation
• Experience of implementing system upgrades, new modules, and service improvements
• Experience of contract/supplier management
• Experience of working in health/social care.
• Knowledge of the procurement process, including contract negotiations particularly in relation to IT procurements
• Project management skills and applications.
• Experience of using ESR/Oracle at super user level.
• Experience in managing a team

Knowledge and Skills

• Expert knowledge of MS Office software programs. Able to communicate clearly at all levels of the organisation - both verbally and in writing.
• Ability to work on a number of projects simultaneously and deliver to agreed timescales.
• Advanced knowledge and skills in Data visualisation tools (Power BI, Qlik, SSRS)
• Experience of developing and sourcing new datasets no meet organisational needs
• In‑depth knowledge of workforce systems
• Strong and advanced IT/data analysis skills, including advanced Excel and reporting dashboards
• Project management, problem solving, and influencing skills
• Ability to develop policies and procedures that optimise workforce deployment
• Knowledge of system security, governance, and information assurance
• Good report drafting skills and action point recording
• Ability to work effectively using own initiative as well as work as part of a wider team
• Ability to produce new processes to solve complex issues
• Ability to demonstrate high standards of accuracy and attention to detail.
• Flexible and adaptable to change
• Ability to prioritise workload and work to tight deadlines
• Ability to quickly pick up new systems and processes
• Developed communication, persuasion and coaching skills
• Relationship management skills
• Ability to conduct meetings in a professional manner.
• Ability to work under pressure
• Expert Data collection and analysis
• Expert working knowledge of Microsoft applications.
• Knowledge and experience of optimising the use of AI tools and resources
• Experience using ESR
• Knowledge and awareness of Rostering software

Personal Attributes

• Demonstrate a track record of delivering on target
• Effective interpersonal and communication skills
• Self‑motivated & professional
• Responsive to changing environments
• Ability to work in a team, to work to deadlines and on own initiative
• Attention to detail. The ability to work to targets and deadlines.
• Must be diplomatic and tactful.
• Ability to work autonomously
• Flexible approach
• Treats colleagues with dignity and respect
• Resilient and determined. Highly motivated
• Excellent communication, interpersonal relationship and listening skills
• Commitment to team working
• Travel across all sites will be required
• Respect of confidentiality and knowledge of data protection and information governance requirements
• Ability to work for prolonged periods of time using display screen equipment
• Proactive, approachable, and solutions‑focused.
• Committed to continuous professional development and team building.
• Ability to work collaboratively and foster positive working relationships.
• Attention to detail and commitment to high‑quality data and service delivery.
• Understanding and promotion of equality, diversity, and inclusion principles.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

£38,682 to £46,580 a yearPer annum, pro rata

Contract

Permanent

Working pattern

Full‑time,Part‑time,Job share,Flexible working