Senior Waiter / Waitress

Bellanger; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A lively neighbourhood café located in Islington seeks a Senior Waiter to enhance customer experiences from breakfast to dinner. The ideal candidate will collaborate with all departments to ensure seamless operations while providing knowledgeable and personalized service. Applicants should possess excellent customer service skills and a passion for Mediterranean cuisine. Join a diverse team with opportunities for professional growth within a supportive hospitality group.

Benefits

Generous discount across restaurants

Team-led incentive

Enhanced maternity and paternity leave

Access to mental health counselling

Training opportunities including masterclasses

Qualifications

• Experience in a similar role within a restaurant environment.
• Ability to foster customer loyalty through attentive service.
• Strong knowledge of food and beverage offerings.

Responsibilities

• Assist in all restaurant operations from breakfast to dinner.
• Provide knowledgeable responses to guest inquiries.
• Deliver personalized service to enhance guest experience.

Skills

Customer service

Knowledge of Mediterranean cuisine

Team collaboration

Job description

Overview

A neighbourhood fixture in the heart of Islington, Bellanger is a lively café, restaurant and bar, serving brunch, lunch and supper dishes inspired by the coastal regions of the Mediterranean, as well as a selection of brasserie classics. The restaurant combines elegant period detailing with a relaxed layout and a generous pewter-topped bar at its heart. Its characterful interior is an ideal setting for weekend brunch, a leisurely lunch or supper and cocktails. At The Wolseley Hospitality Group, We create Places where People feel they Belong.

Why work with us as a Senior Waiter?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Senior Waiter

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.