Senior Waiter — Lead Service & Guest Experience

Bellanger; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A lively neighbourhood café located in Islington seeks a Senior Waiter to enhance customer experiences from breakfast to dinner. The ideal candidate will collaborate with all departments to ensure seamless operations while providing knowledgeable and personalized service. Applicants should possess excellent customer service skills and a passion for Mediterranean cuisine. Join a diverse team with opportunities for professional growth within a supportive hospitality group.

Benefits

Generous discount across restaurants

Team-led incentive

Enhanced maternity and paternity leave

Access to mental health counselling

Training opportunities including masterclasses

Qualifications

• Experience in a similar role within a restaurant environment.
• Ability to foster customer loyalty through attentive service.
• Strong knowledge of food and beverage offerings.

Responsibilities

• Assist in all restaurant operations from breakfast to dinner.
• Provide knowledgeable responses to guest inquiries.
• Deliver personalized service to enhance guest experience.

Skills

Customer service

Knowledge of Mediterranean cuisine

Team collaboration

Job description

A lively neighbourhood café located in Islington seeks a Senior Waiter to enhance customer experiences from breakfast to dinner. The ideal candidate will collaborate with all departments to ensure seamless operations while providing knowledgeable and personalized service. Applicants should possess excellent customer service skills and a passion for Mediterranean cuisine. Join a diverse team with opportunities for professional growth within a supportive hospitality group.