Senior User Researcher - Hybrid - Public Sector

Methods; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading IT consultancy based in the UK is seeking a Senior User Researcher to join their hybrid team. You will be responsible for championing user experience in product development, advocating for user-centered design principles, and mentoring junior researchers. Ideal candidates should possess relevant experience in the public sector, strong leadership skills, and a passion for applying various research methodologies. This role offers flexibility, development opportunities, and a collaborative environment.

Benefits

Flexible Working

25 days vacation

Volunteer days

Pension contributions

Discretionary company bonus

Private medical insurance

Employee assistance program

Qualifications

• Passion for understanding and championing the user.
• Experience in public sector user research.
• Knowledge of government service standards.

Responsibilities

• Devise research strategies for product development.
• Collaborate with multidisciplinary teams.
• Advocate for users in service design.
• Present conclusions from complex data.
• Identify main issues in complex problems.
• Mentor other user researchers.
• Guide good practice in user research.

Skills

Strong leadership skills

Ability to support and develop less experienced colleagues

Understanding research questions and methods

Applying various research techniques

Ensuring inclusive research

Communicating research effectively

Running workshops and facilitating design

Working in an agile environment

Education

Relevant industry experience

Job description

A leading IT consultancy based in the UK is seeking a Senior User Researcher to join their hybrid team. You will be responsible for championing user experience in product development, advocating for user-centered design principles, and mentoring junior researchers. Ideal candidates should possess relevant experience in the public sector, strong leadership skills, and a passion for applying various research methodologies. This role offers flexibility, development opportunities, and a collaborative environment.