Senior Urgent Community Response Health Care Assistant | Kingston and Richmond NHS Foundation Trust

Kingston Hospital Foundation Trust; Teddington; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare organization in Teddington seeks a Band 4 Healthcare Assistant to support rapid, high-quality care for patients in their homes. The role involves delivering clinical and care tasks, working with a multidisciplinary team, and promoting patient independence. Candidates should have excellent communication skills and the ability to travel across the borough. This position offers opportunities for professional and personal development, as well as a commitment to staff wellbeing.

Benefits

On-site staff nursery

Comprehensive occupational health services

24/7 employee assistance programme

Qualifications

• Ability to travel across the borough for work purposes.
• Experience supporting patients with acute and long-term conditions.
• Understanding of care planning and assessment.

Responsibilities

• Undertake delegated Rapid Response visits to patients.
• Deliver clinical and care interventions.
• Support patients under the direction of registered professionals.
• Perform assessments and communicate findings.
• Assist in preventing hospital admissions.

Skills

Excellent communication skills

Ability to work flexibly and independently

Commitment to patient safety

Job description

Overview

The Band 4 Healthcare Assistant (HCA) plays a vital role within the Richmond Urgent Community Response (UCR) team, supporting the delivery of rapid, high-quality care to patients in their own homes during periods of acute illness or functional decline. Working under the guidance of registered professionals, the Band 4 HCA provides delegated clinical and personal care tasks, supports assessments, and contributes to care planning and delivery. This role requires excellent communication skills, the ability to work flexibly and independently within a multidisciplinary team, and a commitment to promoting patient safety, dignity, and independence. The postholder will support timely interventions aimed at preventing hospital admission or facilitating early discharge, in line with the NHS UCR service model. Travel is an integral part of the post so applicants should possess the ability and willingness to travel across the borough for work purposes.

Responsibilities

• Undertake delegated Rapid Response visits to patients in their homes.
• Deliver a range of clinical and care interventions within the scope of Band 4 practice.
• Support patients with acute and long-term conditions under the direction of registered professionals.
• Perform basic assessments and communicate findings to the wider multidisciplinary team.
• Assist in preventing hospital admissions by supporting stabilisation, recovery and independence.
• Work as part of the multidisciplinary team, liaising with GPs, Virtual Ward, social care and voluntary sector colleagues.

Development and staff wellbeing

Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

Note: Please see the attached supporting document/s which contains more information about the role in the job description and person specification

This advert closes on Monday 11 Aug 2025