Senior Systems Engineer — Lead IT Solutions & Mentoring

Compnow; Welshpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A technology company is seeking a Senior Systems Engineer in Welshpool, United Kingdom. In this role, you will handle and resolve technical support tickets while ensuring smooth service delivery for clients. The ideal candidate should have at least 5 years of relevant experience with strong skills in Windows and Apple technologies. Responsibilities include troubleshooting network issues and mentoring junior engineers. Company offers attractive perks and a commitment to a diverse workplace.

Benefits

A free day of leave on your birthday

Five weeks annual leave

Employee discounts on IT equipment

Training programs

Long term career pathways

Qualifications

• Minimum 5 years' experience in a Senior Systems Engineer or similar role.
• Extensive experience in infrastructure, networking, and remote desktop.
• Certifications in relevant technologies.

Responsibilities

• Handle support tickets and resolve complex technical problems.
• Maintain and troubleshoot client systems, providing expert support.
• Mentor and upskill junior engineers.

Skills

Excellent communication skills

Time management skills

Troubleshooting networking issues

Experience with Windows and Apple technologies

Tools

Office 365

Intune

VMware

Cisco

Job description

A technology company is seeking a Senior Systems Engineer in Welshpool, United Kingdom. In this role, you will handle and resolve technical support tickets while ensuring smooth service delivery for clients. The ideal candidate should have at least 5 years of relevant experience with strong skills in Windows and Apple technologies. Responsibilities include troubleshooting network issues and mentoring junior engineers. Company offers attractive perks and a commitment to a diverse workplace.