Senior Sous Chef - James Martin Restaurant

Metropolitan Gaming; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading gaming and hospitality company in Manchester seeks a dedicated sous chef to supervise kitchen operations. The ideal candidate will ensure high standards of food quality and hygiene, motivate team members, and have the ability to work independently. Responsibilities include maintaining kitchen standards and supporting customer service initiatives. A Food Safety qualification and previous kitchen experience are essential. Attractive benefits and career development opportunities are offered, including training, competitive salaries, and discounts across UK venues.

Benefits

50% off food and beverages in all UK venues

Extensive Rewards platform

Company Sick Pay

Company Pension

Life Assurance

Refer a friend incentive

Financial advice services

Employee health and wellbeing services

Virtual GP Services

Season Ticket Loans

Employee assistance program

Qualifications

• Previous experience working in a kitchen environment as a sous chef is required.
• Ability to implement new policies and procedures effectively.
• Able to communicate in clear and concise English.

Responsibilities

• Supervise kitchen operation to ensure outgoing food is of high standard.
• Ensure compliance with Food & Hygiene and Health & Safety legislation.
• Prepare and produce food to the specifications given by Senior Kitchen staff.

Skills

Ability to motivate and train team members

High level of flexibility with the role and working hours

Good communication skills with peers and superiors

Organised and methodical

Positive and upbeat attitude

Strong work ethic

Education

Qualification in Food Safety

Job description

Responsibilities

• To supervise kitchen operation to ensure that outgoing food is as specified and of a consistently high standard
• To ensure that the requirements of Food & Hygiene and Health & Safety legislation are complied with
• To prepare and produce food to the highest standard and specifications given by Senior Kitchen staff
• To continually review employee performance and provide direct feedback and coaching where required
• Ensuring that Company accounting and control procedures are adhered to
• Liaise closely with the Casino Managers and the FoH team
• To ensure that all areas of the kitchen are maintained to a high standard at all times and ensure any maintenance requirements are reported and promptly actioned
• To ensure the highest possible standards of customer service are developed and provided by courteous and technically competent staff
• To lead by example in relation to displaying the four key behaviours of the Customer Service model
• To regularly observe and review individual employees documenting such activity and providing appropriate feedback, coaching and support where required
• To positively support company wide customer service initiatives
• To monitor and take fair and consistent action in relation to employee conduct, and performance issues
• To ensure the highest possible standards of appearance, hygiene and personal grooming is maintained by staff at all times
• To ensure individual staff needs are dealt with professionally and when necessary confidentially
• To uphold and support the carrying out of the Clubs objectives
• To create by example an environment which all staff will work as a team
• To support by example the creation of an environment where all employees are encouraged to put forward ideas and views to management which positively influence the performance of the unit
• To support two way communication through effective contribution to management meetings and the holding of regular departmental meetings and Employee/Staff Forum meetings and events
• To ensure that a good relationship is upheld between other departments at all times to ensure guest experience is optimised

About the Role

Our kitchen team is pivotal to our operation; hence your role is crucial to the success in catering for our clients at this venue. Ensuring quality, consistency and beautifully presented dishes are produced for our customers. Within this role you must have previous experience working in a kitchen environment as a sous chef, be proactive with the ability to work unsupervised.

Qualifications

• Ability to motivate and train team members
• High level of flexibility with the role and working hours
• Qualification in Food Safety
• Knowledge of the Club & Company Health & Safety and Hygiene procedures
• Ability to implement new policies and procedures
• Good communication skills with peers and superiors and other departments
• Organised and methodical
• Able to communicate in clear and concise English
• Positive and upbeat attitude
• A strong work ethic with a passion for exceeding expectations
• Encourage and contribute toward a culture that supports everyone to be the best that they can be

Please note: You must be aged 18 or above and have the right to work in the UK.

About the Restaurant

James Martin Manchester produces classic, seasonally changing dishes to the highest quality, in the exuberant environment of Manchester235 casino. This destination restaurant, located in the historic Great Northern warehouse, nestles beneath vaulted brick ceilings on a mezzanine within Manchester235 Casino. Striking design marries industrial features with opulent vintage fabrics and artwork for an elegant urban feel. We understand everyone has a special talent and we strive to help our people make the most of their abilities in the pursuit of their career goals. In return for your hard work and dedication, we promise to develop, embellish and support you in your career path through learning and training alongside the industry’s finest.

Benefits

We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high‑performance team. On top of our competitive salary, here are some of the benefits we offer:

• 50% off food and beverages in all of our UK venues
• Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
• Company Sick Pay
• Company Pension
• Life Assurance
• Refer a friend incentive
• Financial advice services
• Employee health and wellbeing services
• Virtual GP Services
• Season Ticket Loans
• Employee assistance program: A confidential helpline providing 24/7 advice and counselling
• Cycle to work scheme